Wednesday, January 13, 2016

Are Your WAN Circuits Monitored For Quality?

By: John Shepler

As we transition from circuit switched telephony and make the move from in-house data centers to the cloud, our WAN (Wide Area Network) circuits become more critical than ever before. A misbehaving network connection that might once have been a mere inconvenience is now a productivity killer at best and a business shutdown at worst. It is essential that every copper and fiber optic line that leaves the building be running at peak performance all the time. But… how do you make sure that is the case?

Are you WAN Circuits monitored?Do You Know What is Going On Behind Your Back?
Technology has a sneaky side. When your outside network circuits are installed and checked out, the lines are verified to make sure they meet specs for latency, packet loss, jitter and bandwidth. Everything is running great. Tomorrow it’s still running great. But the next day, next week or next month something goes wrong. it might be a subtle change that degrades performance rather than knocking the line out completely.

Where do you point the finger?
The problem could be anywhere in the system. Is your LAN congested or are you dealing with a failing switch? Is it just your computer or telephone set that is having problems? Perhaps it is one of several network circuits that connect you to the outside world. How do you find out for sure?

Circuit Monitoring Is Your Eye on the Network
You can’t just blindly trust that everything is running smoothly. You need a way to look into the system. Likely, you already have that capability. You can run Ping and Traceroute diagnostic tests from your computer whenever you want. That’s great for troubleshooting if you know there is a problem and have time to sit down and run the tests. But what happens when no one is running diagnostics? Hard to say.

That’s where continuous circuit monitoring shines. You don’t have to jump in and run some tests. They are running all the time. Better yet, a monitoring program gives you a chart of how the circuit has been performing over time. Run a diagnostic yourself and you have only a single data point.

Get Automatic Heads-Up Messages
The other beauty of automating the performance monitoring of your WAN circuits is that the monitor can let you know when something goes out of whack. You can get an email when something goes wrong. That way, you don’t have to sit there and watch the screen continuously just in case there is an anomaly. You’ll get notified 24/7. The monitor never sleeps.

Best Deal Ever: Free Circuit Monitoring
The best way to get your WAN circuits monitored is to have it done for free. Ever hear of this? Probably not. This is a fairly new service powered by VXSuite and offered by Telarus on Internet and coax circuits with static IP addresses that they provide. MPLS and other monitoring is available. Telarus is well known for the extensive suite of carriers that they partner with and the best prices on WAN circuits. Now you get this bonus of free circuit monitoring included on both domestic and international circuits.

This circuit monitoring includes a ping and traceroute to that circuit. Packet loss and latency are also measured. If the circuit goes down, you get an email. You also have access to a web-based dashboard to view your current circuit status and performance graphics. A monthly email report is available if you wish.

Do you need WAN circuits you can depend on? Would you like those circuits to be monitored with the powerful VXSuite tools at no extra cost? If so, it is time to get the latest competitive pricing and availability of monitored WAN network circuits for your business.

Click to check pricing and features or get support from a Telarus product specialist.

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