Dark and Lit Private Lines

By: John Shepler

The Internet is a marvelous network. It enables all of us to connect to any of us anywhere in the world and at a very reasonable cost. Why wouldn’t you use the Internet for all your communications? Much of the time we do, both for personal and business needs. It works great… well, it works just fine a lot of the time. There are a few snags, though.

Network Priority
One is priority for highly sensitive applications like interactive voice and video. Say, telephone calls. There is no priority. Your voice packets get the same treatment as your next door neighbors video stream or someone backup up files to the cloud. Get in line and take your turn. When things get too busy, called network congestion, your real-time stream may break up or stop completely for a short time.

Cloud Critical Applications
The same is true for business critical applications running in the cloud. If you are taking orders, interacting with a customer or needing fast answers to deal with rapidly moving situations you may be drumming your fingers as you wait for the system to respond. Trying to make a quick financial trade in the market? Maybe it executes immediately. Maybe not. You may or may not get the price you had in mind.

Network Security
Another issue is security on the Internet. There is none. If you want security, you need to add it yourself. That means encryption. A popular way to encrypt your traffic when out of the office is by using a VPN or virtual private network. This is end to end encryption that makes it safer to use public access points like WiFi in coffee shops or send sensitive documents across the Internet. SSL or, now, TLS encryption has made possible online shopping and banking with confidence using web browers over the Internet with or without a VPN.

Improving Performance with Private Lines
You can get better network performance with private lines. Think private road versus crowded superhighway. The idea is to limit the competition from other people’s traffic.

You can still use the Internet but make it run better with a private line called DIA or dedicated Internet access. This gives you a private, not shared, connection between your location and your Internet service provider. Of course the Internet core itself is still a shared resource, but most of the congestion is in the last mile where you and hundreds or thousands of other users share the same connection to the service provider.

Direct to the Cloud
A direct cloud connection is a private line between you and your cloud service provider. Since you are the only user on that line, your cloud services should run much more like they would if the servers were right down the hall in your building. This type of connection avoids the Internet and its vagaries completely.

Why not expand that concept to your own private WAN or wide area network? This means private lines to connect your offices, factories, data centers and branch locations or retail outlets. Think of it like having your LAN expand to include all of your other business locations. You have control of the traffic and no interference from other outside users. Both privacy and performance are improved.

Dark and Lit Fiber
So far we are talking about fiber optic services, likely Ethernet over Fiber, which is the most popular connection method today. These are “lit” fiber connections where the laser equipment that maintains the signal is owned and operated by a service provider. The ultimate in performance and privacy over metropolitan and wider areas is using “dark” fiber. Dark means the fiber strands that you lease have no termination equipment at either end. You are responsible for providing the equipment that “lights” the fiber and sets the protocol. Since the glass fiber strands have nearly unlimited bandwidth, you have tremendous ability to send traffic from point to point dependent only on your budget and technical staff.

Wireless Private Lines
Finally, there is a new type of wireless service called 5G private networking or 5G network slice that lets you have the advantage of private lines while portable or mobile. It’s something like your own private corporate WiFi, but over much wider distances. Coupled with fiber optic private lines for most of your traffic, private wireless can give you a comprehensive business network wherever you are.

Is private networking right for your business? Find out what private network and security options are available now.

10 Mbps Ethernet T1 Line Replacement

By: John Shepler

Early in your business, you needed a robust connection as things were just ramping up on the Internet. Dial-up was too annoying. DSL was too flakey. SONET fiber was just way too expensive and had bandwidth you’d never need. T1 was the right solution at the right time. Always on. Always reliable. Low latency, low jitter and low packet loss. That 1.5 Mbps bandwidth may or may not still be getting the job done, but like all good things, T1 is coming to an end. What to do now?

It Still Works. Why Get Rid of It?
T1 lines were based on telephone lines. That is, twisted pair copper wires. That was the genius of the design. The phone companies could install T1 service using the same wiring they already had in place for multi-line business phones. Just about any business could get T1 and many, many did over the decades.

So, why not stick with a winner? Two reasons, really. First, the Internet today isn’t the nascent Internet of the ’90s. E-commerce is pretty much universal. Nearly every business has a website and most take online orders. A lot of businesses are online only. Those that aren’t still need to be connected for credit card verification, inventory control, supplies ordering and customer interaction. High definition graphics and video have supplemented email and text files that dominated early Internet use. A T1 line’s 1.5 Mbps bandwidth is getting to be a limitation for even small business operations.

The other reason is that copper telco lines are something like incandescent light bulbs. They’ve served us well for more than a century, but it’s time for new technology to take over. Phone companies own the copper lines in the ground and on poles. The costs of maintenance are getting too high considering the dwindling number of users. More and more areas of the country are seeing phone company notices that copper service is being discontinued. The replacement is generally fiber optic or, in some cases, wireless broadband.

A Sensible Replacement for T1 Internet
If you need a bandwidth upgrade or find yourself being cut-off from T1 service, you might be interested in an entry-level fiber optic bandwidth service called 10 Mbps Ethernet DIA or Dedicated Internet Access. What you get is 10 Mbps always on bandwidth versus the T1 line limit of 1.5 Mbps. It is also dedicated to your business only, so that you are not sharing this capacity with other companies. That means your speed won’t be varying depending on what others are doing. This is Carrier Ethernet service that is directly compatible with your Local Area Network. Just plug it into your router and go.

Oh, but how much more will you pay for this faster service? Thanks to extensive buildouts and more competition in fiber networks you may not pay any more for 10 Mbps Ethernet DIA than the old T1 contract you’ve kept renewing. Maybe even less.

Fiber Optic Ethernet is Easily Upgradeable
Once you have fiber installed, you should be good to go for the foreseeable future. That’s because the fiber itself has nearly unlimited bandwidth. What you are using is determined by the terminal equipment installed in your business and how much you want to pay each month. You may start off with 10 Mbps but then find you really need 50 Mbps or 100 Mbps to support your expanding business. These days Gigabit Ethernet is standard for many companies and more are bringing in 10 Gigabit service. In rare instances with unusually high Internet demand even 100 Gbps makes sense.

Typically the provider will install a GigE or 10 GigE port for your service. You can then order up to 1 Gigabit with the GigE port or 10 Gigabits with the 10 GigE port. Many providers will give you an online account that lets you change your bandwidth at will. You’ll automatically get billed for the higher rate when you upgrade. Unlike the old SONET days, upgrading bandwidth won’t generally require a truck roll and change of terminal equipment at your site. You can make the speed increase yourself almost instantly.

Private Lines Also
Ethernet over Fiber offers private lines as well as Internet access. A private line connects two locations directly and does not use the Internet. That means you are unaffected by Internet congestion or other Internet problems. Many businesses are choosing to host their business software in the cloud rather than run their own data centers on-site. A dedicated private line from your location to your cloud service provider, called a direct connection, helps to make the system run smoothly without lags and cutouts.

Are you ready for or in-need of a replacement for your aging T1 Internet line? If so, check competitive pricing on 10 Mbps and higher Ethernet over Fiber service now.

Hotspots for Fixed and Mobile Business

By: John Shepler

You need connectivity and you need it wherever you are. In the office, no problem. But what if you need to pick up your office and take it to another location at a moment's notice? What if you need to conduct business on the road or on the waves. Yes, that’s right. What if you need to connect from your boat? Are you set for that? OK, how about overseas?

Your Smartphone as a Hotspot
There’s a lot of business we can do right from our cellphones. Certainly, voice conversations. Text and short email messaging work great. You can access sites on the Internet using a browser or apps. Maps are great for find your way around.

When it gets a little more complicated you want to use your tablet or laptop. Then you have a decent size screen and you can upload or down load files or easily work on documents and images. Oh, no. The other devices you want to use don’t have any connectivity except WiFi. There’s no WiFi nearby.

Actually, there is. You just need to turn on the hotspot feature in your phone. You log-in using the passcode your phone provides and your other device now shares the broadband on your phone.

Business Grade Portable and Mobile Hotspots
A smartphone hotspot can be a lifesaver in a pinch. But it has limitations. A dedicated portable or mobile hotspot designed for business has a lot more capability. A good example is the Surf & Turf Router from Infinite Wireless. This device is equipped with two external antenna rods and can pull in 4G LTE from over 20 miles away. That’s important when you’re on the boat well away from shore. It supports up to 16 simultaneous devices on WiFi. Instead of a SIM card this one uses vSIM to support multiple carriers and will select the carrier with the strongest signal. It also works in 135 countries.

Other business oriented hotspots are may support one or more carriers and are designed to let you get connected quickly for pop-up stores or on-site business, such as construction work. When your work is only scheduled for the short term, there is no reason to pay for and wait for a fixed line installation. You can choose to access via WiFi or set up a wired Ethernet network on-site.

Wireless is the New Wired Internet
It may not be long before you access the Internet in one of two ways: Fiber optic broadband or wireless broadband. Cable is still a hybrid fiber/copper system, but will likely move more and more to fiber, especially as other fiber network competitors build-out in cable areas. The cellular wireless companies, such as T-Mobile, Verizon and AT&T are now pushing hard for fixed location broadband service using hotspot boxes that are easily installed and moved by customers, as needed. Service gaps are being filled-in by geosynchronous or LEO satellite constellations.

What are your business needs? Do you require extreme bandwidth for a fixed location network? Do you need quick connectivity for mobile or temporary locations? How about Internet of Things applications that may be installed anywhere but need to attach to the Internet? There are great solutions to all of these situations, and more. Find out what bandwidth solutions are available for your size business and budget.

How Fiber Future-Proofs Your Business

By: John Shepler

Chances are that connectivity is not just another expense item in your business. It is critical to your being in business and for your employee productivity. What you need is solid, reliable, fast, low latency and uncongested network connections to the Internet, cloud services, and your other business locations. This is the time to ensure you have it now and in the future.

What You Are Looking For Is Fiber
Telecommunications, the genesis of computer to computer connections, was historically built on twisted pair copper wiring. That era is essentially over. The remaining T1 lines and DS3 coax are relics of an earlier day and will soon be moved to the recycling bin. Not only have they been eclipsed in bandwidth, but the infrastructure buildouts now are based on multi-strand fiber optic cables.

Fiber historically has been expensive and rare. That changed with the introduction of Ethernet over Fiber or EOF services directly compatible with today’s most popular computer networks. Fiber optic Ethernet has the widest availability of bandwidths and the lowest cost per Mbps or Gbps. In many areas, fiber is available to just about every business location and in others it soon will be. As you drive down the road you can see crews installing underground fiber conduits in both business and residential areas.

Where Do You Want to Connect?
The most popular connections are to the public Internet. This is a must if you are going to communicate with customers and suppliers. You can also use the Internet to connect to cloud services and link multiple business locations. The beauty of the Internet is that it is already built-out to connect just about everyone, everywhere. This makes worldwide connections fast and inexpensive.

While the Internet itself is a shared network that doesn’t favor one user over another, you can improve your company’s connection by using dedicated instead of shared access. A DIA or Dedicated Internet Access line is a private connection between your business and your Internet Service Provider. It lets you avoid the congestion that can occur when you are sharing access locally with many other business and consumer users.

Dedicated Cloud On-Ramps
Productivity is key to any business. If a key element to your productivity is provided by cloud services, you may be plagued with varying slowdowns and even dropouts caused by a congested Internet not able to keep up with the massive flow of data between you and your cloud provider. The solution is a direct line between your network and your cloud service provider. This is called a cloud connection or cloud on-ramp. It shields you from competition for bandwidth from other users. Such a dedicated leased line can make the cloud server perform like it is right down the hall.

Multiple Locations on the Same Network
Within your building, you have complete control of your LAN that connects terminals, PCs, printers, storage and so on. With multiple locations, you need some way to connect their networks, since they can’t all be on the same LAN… or can they? Dedicated fiber optic bandwidth can go a long way to creating the perception that all of your users, and perhaps some customers and suppliers, are on the same network with the same performance. This is usually done with a central hub and separate links to each location. For vastly separated locations, you can also achieve similar performance with a dedicated link to a MPLS or Multi-Protocol Label Switching network that provides regional, national or international coverage.

How Fast is Fast?
While single Megabits per second was once considered speedy, It doesn’t cut it for most uses today. Even consumers are demanding 300 Mbps, 600 Mbps or even 1 Gbps or more for their Web access and video streaming. Businesses, especially those with cloud services, must have at least this much. Entry level connections of 1 Gbps are now common. As demands increase or business size expands, 10 Gbps is a readily available and affordable service level. Once core network speeds of 100 Gbps are now being offered to businesses in metro areas and will soon be universally available.

How is this possible? Fiber optic strands have nearly unlimited bandwidth capacity. The limitation is often defined by the equipment powering, switching and terminating the strands. Wavelength division multiplexing divides one strand into a dozen or a hundred separate high bandwidth connections. Each cable may have a dozen to a hundred separate fiber strands.

How much low latency high performance bandwidth do you need? You may be surprised to find how much costs have come down the last few years. See now the availability and pricing for fiber optic connections that can grow with your business.

AI Is Going to Eat Your Bandwidth

By: John Shepler

We may be nearing the end of the age of person to person communications, or at least human communication dominating the use of telecom resources. The decline began when computers started using our phone lines to exchange data. It’s only accelerated since nearly all computers are now connected to the Internet at broadband speeds. Even so, much of that computer activity is in the service of people accessing websites, messaging and sending email, posting on social media, watching videos, backing up their files and doing their jobs. Not for long. Pretty soon machines will cut us out of the loop and simply talk among themselves.

The Rise of Artificial Intelligence
The scary thing about artificial intelligence, or AI, is how insidious it is. It’s actually been creeping in for decades, probably since the start of the computer age. There’s a lot of AI in search engines, although we may not think of it that way. Most software, in fact, has been adding analytical and decision making capability deep under the hood. You may not be specifically asked your preferences, but that doesn’t mean the program isn’t figuring things out or selecting what information to display and how.

More recently we’ve seen an explosion of “chat bots”, intelligent assistants such as Siri and Alexa, and some quirky writing and photo capabilities in ChatGPT. In fact, it’s the last one that has fueled an explosion of interest and investment in what is called Generative AI, the tech that “creates” all that new content at the push of a button.

NVIDIA can’t make big enough processors on a large enough scale to sate the demand. Data centers are expanding to host more and more servers and new centers are rapidly under construction. One big worry is where all the energy is going to come from to feed the exponentially demanding power-hungry AI processes. Some data centers are being built right next to power plants to grab and many megawatts as they can.

How Nuts is This Going to Get?
One might suspect that we’re in an AI mania combined with a speculative bubble in anticipation that artificial intelligence will render pitiful human capabilities and their jobs obsolete in the matter of a few years… or less. The computer age has certainly eliminated or greatly reduced some roles, like telephone operators and adding machine clerks (human computers), but added new ones as fast or faster. The new AI fever sees the elimination of writers, graphic artists, analysts, software coders, customer service representatives and even law clerks as imminent.

Not so fast. The chat bots I’ve dealt with are complete simpletons that can’t solve much of any real problem. The writing is tedious. The artwork is artificial at best, and inane at worst (how many extra fingers can you add to a person’s hand?). Self driving trucks? Look out when they come barreling around a curve during an ice storm.

I suspect the AI crazy has hyped up expectations far beyond what is really going to work anytime soon. However, that doesn’t mean there isn’t a real germ of innovation underway. One example is the “Internet of Things” that is being touted as the real driver of 5G wireless. Better, faster, cheaper and smaller electronics makes it possible to add both processing and communications to any device. That can be any tool, any monitor, any control system, and most products. It is only logical that these “things” will communicate with other “things”, including computer systems, without our constant knowledge or intervention. The more of these “robots” that are deployed, the more sophisticated the software needed to keep them employed efficiently.

What to Likely Expect
Yes, technology marches on in the name of progress. We’re not going back to living in mud huts or slaving in dingy factories, and the nature of what we do at work will continue to evolve. The increase in productivity should improve our standard of living if we’re smart about it as a society. At any rate, the demands on technical infrastructure are surely going to accelerate.

You can expect more devices on every network, talking faster and demanding faster results. The “cloud” may become an “overcast.” Both fiber optic and wireless bandwidth requirements will move up another order of magnitude or more. A 100 Mbps connection may have been plenty not long ago. Now we clamor for a Gigabit line, with 10 Gbps an emerging business standard. How long before 100 Gbps is routine and 1 Tbps starts looking like a requirement? Within the data center, this could be tomorrow. For access, maybe the day after tomorrow.

How about your business? Are new tools, processes and devices straining the capability of your data center or WAN network? We can help. Get pricing and support on bandwidth and hosting for your current and future needs right now, before those needs become a crisis.







Note: This article was not generated by any AI. It was written by one human (myself) who only worries about the machines scraping the Internet and regurgitating copyrighted material far and wide without any thought of compensation to the author, a real and present danger.