Showing posts with label VoIP telephone. Show all posts
Showing posts with label VoIP telephone. Show all posts

Wednesday, December 13, 2017

Filling Coverage Gaps With High Quality Business Satellite

By: John Shepler

Businesses located in major metro areas really have it made when it comes to voice and data network connections. Multiple service providers are often anxious to vie for your business. What if you are located even a little bit beyond the reach of fiber, cable and wireless? Are you stuck with POTS landlines and maybe T1 at best? Not anymore.

Your Options are UP
Stop looking in the ground or on the utility poles. You should be looking at the clear sky for your telephone and broadband service. Satellite service is well entrenched for both broadcast TV delivery and small business point of purchase sales. Now, one satellite service has really raised the bar on what they can offer to business users in the way of primary or redundant backup connectivity.

High Bandwidth, VoIP Telephone, FaceTime
Two-way satellite service has a reputation for low bandwidth, low data caps, high latency and iffy service. That’s the old paradigm. Viasat has brought satellite up to a standard that can truly be called “business grade.” Telarus co-founder Patrick Oborn recently visited the Viasat campus for a demo. Pay close attention to the quality and usability of the VoIP telephone and FaceTime calls.


Has this changed your option of how well satellite could work for your business?

Plenty of Bandwidth, More Coming
T1 and fractional T1 bandwidths were good enough when all you needed to do was run credit card purchases and exchange Email. Today’s business is data heavy, video rich and primarily located in the cloud. You need significantly higher bandwidth, robust service, and support for interactive services, including telephone and video conferencing.

You should be looking at ViaSat. Their current satellites blanket the USA mainland and Hawaii, with some coverage in Alaska. The West Coast and the eastern half of the country can get 15/4 Mbps service with persistent IP addresses and unlimited data plans. You’ll be able to implement VoIP telephone, high speed file transfer, email, web browsing, streaming HD video and point of sale. A lower speed 5/1 Mbps redundancy service is available for most of West or if you just need independent backup of your existing copper or wire lines.

Here’s something really exciting! The advanced Viasat-2 satellite was launched in June and will be turned up in early 2018 with a throughput capacity of 300 Gbps. You’ll be able to get download speeds up to 100 Mbps. That’s as good as fiber and just about anywhere you want it in the lower 48 states, Canada, Mexico, the Caribbean, Central Americas and even the air routes to Europe. The Viasat-3 satellites launching in the next couple of years will feature downloads up to 1,000 Mbps.

Have you been discounting business satellite service because of their historically low-end performance? It’s definitely time to take another look… at Viasat via Telarus. Get your competitive copper, fiber and business satellite options now.

Click to check pricing and features or get support from a Telarus product specialist.



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Thursday, October 09, 2014

Long Haul Voice, Video and Data via MPLS Networks

By: John Shepler

Many companies need to transport voice, video and data over long distances, between cities, coast to coast or even internationally. Both the Internet and dedicated private lines are ways to effectively do this. But there is another option that you may not be aware of. That’s using MPLS networks for the majority of the distance involved. Why does this make sense? How do you choose among the options?

Internet, private line and MPLS network connections for the long haul.Internet Transport
The big advantage of the Internet is that it is already in place. You can get from just about anywhere on Earth to anywhere else with a simple broadband connection at each end. If your location and your destination are already Internet connected, there is no need to do anything special even if your two locations have never communicated before. Just send your packets from the source address to the destination address and they’ll get there.

This system works great for email, Web pages and non-time critical file transfers. It starts to fall down on real time interactive communications, such as VoIP telephone calls and video conferences. The quality of transmission can vary all over the place from minute to minute. Security is nonexistent for anything sensitive unless you add your own encryption. That’s called creating a VPN tunnel.

The reason that the Internet works great for certain applications and not others lies in its design. The Internet grew out of a government research project for creating a robust computer network that could withstand all sorts of natural and manmade disasters. The Internet automatically does its best to get your packets where they are intended regardless of network congestion or line cuts and equipment failures.

The Internet will almost always get your files transferred… eventually. If the packet loss is high, multiple retransmissions may be needed to get a perfect copy at the far end. If some or all of the network is congested, your files will get through when they get their turn. Most of the time this is no problem, but on occasion there will be delays.

For voice and video, congestion, jitter and packet loss are disasters. If the content is sent as a complete file, it can be treated like data and transmitted without error. But, if the content is streaming or two-way, resending lost packets doesn’t much help. By the time they get there, the stream has moved on.

One way streaming voice and video works much better is when you use a buffer to load in the packets as they arrive and then feed them out to the application at the desired rate. The worse the network conditions, the bigger the buffer you need to ensure your stream won’t stop or break up.

Two-way real time streams are much more sensitive. Buffering doesn’t help because it only adds time delay or latency. You say something and the party at the far end hears it a second or two later. If you’ve ever tried to communicate via a geosynchronous satellite you know how annoying this can be, and that is only a half second to a second of latency.

Dedicated Private LInes
The consumer world is tied to the Internet and its vagaries. Businesses with quality, timeliness and security concerns have long used dedicated private lines to handle their traffic. The beauty of a private line is that it only goes from point to point and doesn’t need to be routed. Since these lines are dedicated to your exclusive use, you don’t get contentions with other traffic on the network. As long as you have sufficient bandwidth and a high quality connection, the line will be transparent to your packets.

Another important characteristic of private lines is security. It’s pretty difficult for anyone but the most dedicated and skilled snoops to “tap” your line and read your traffic. There is no public access because it’s your private line. These lines are highly secure but can be made more impenetrable by using encryption between end points.

Private lines beat the Internet in all but a couple of areas. One is cost and the other is connectivity. Using the Internet is cheap because the cost of all that network infrastructure is spread of millions and millions of users. Consumer and low cost business connections are bargain priced because they are shared bandwidth that is offered on a “best effort” basis without any performance guarantees.

Private lines are at the other end of the cost spectrum. The cost of the line and necessary support equipment is spread over one user… you. You have to pay the full cost of the line but you do have exclusive use and the security and high performance that comes with it. This can get pricy when you need a line that goes for thousands for many thousands of miles.

The other issue is that not all locations can be connected with many private lines. It’s true that T1 lines (1.5 Mbps) are pretty much universal, although they need to be specifically installed at each end before you can send any traffic. Higher bandwidth solutions, such as Ethernet over Copper, SONET fiber, and Ethernet over Fiber may not be available where you want to go.

Why MPLS Networks Make Sense
It seems like the perfect solution is a network that is widely available, like the Internet, but performs like private lines without the high costs. Perhaps surprisingly, there are such networks. They are called MPLS or Multi-Protocol Label Switching.

That mouthful of a name means a couple of important things. First of all, MPLS can transport a variety of protocols, including voice, video and data in most any format you need. Second, the label switching technology is unlike that of Internet routers, so MPLS networks are much harder to “hack.” Since there is no public access, the chances of some rogue troublemaker gaining access to the network are slim. For this reason, they are often called MPLS VPN networks because the technology of the network makes it virtually private without encryption. Of course, you can always add your own encryption to make your traffic even more impenetrable.

Yes, when you are using an MPLS network you are using a shared resource with many other customers of the network. However, it isn’t the free-for-all of the Internet. There’s no such thing as network neutrality on MPLS. Each customer pays for the bandwidth it needs (commonly called the CIR or committed information rate) and is guaranteed similar to private line performance with a service level agreement (SLA).

How about cost? Since the cost of the MPLS network infrastructure and operating expenses are spread over many clients, your cost of using the network is considerably less than leasing your own private lines. This is especially true if you are connecting internationally or need multiple private lines between different destinations. Think of the MPLS network as a cloud that is connected to each of your locations by a much shorter private line. The network cloud takes care of routing the traffic among your last mile connections.

Which is the best solution your long haul voice, video and data transport needs? Get comparative pricing and features for dedicated Internet access, point to point private lines and MPLS networks now.

Click to check pricing and features or get support from a Telarus product specialist.



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Wednesday, January 22, 2014

The Value of Low Latency Fiber Optic Connections

By: John Shepler

If you are frustrated with your network performance, especially those connections going to the Internet or other business locations, you may be suffering from a latency related problem. Let’s take a quick look at achieving lower latency network connections for businesses and organizations:


When you are involved in very demanding applications where maximizing network performance is critical to success, such as high frequency financial trading, it’s clear that you need to focus on minimizing latency. Some companies have gone so far as to co-locate in the same facility as the stock exchanges to be a matter of feet rather than miles from the servers.

Most applications are nowhere near that demanding, but do require some attention to bandwidth, latency, packet loss and jitter. These are areas where private lines and MPLS networks shine and the Internet doesn’t do so well. Revisions to the network neutrality doctrine might, and I emphasize might, offer some performance increase for the Internet. That will be done by giving some traffic priority over other traffic.

Still, if you want to take control of your destiny, you need control of all of your network connections and you’ll only get that with services that you own or can lease with strict performance guarantees.

What common applications are highly sensitive to latency issues? Anything real time certainly is. That includes VoIP telephone systems, any network voice services, teleconferencing and telepresence.

Slightly more tolerant are interactive services that are not strictly real time. Think cloud servers. You issue commands or requests and the server sends back responses. Delays in cloud server response have come as a shock to some companies that thought they would get more performance, not less, when they moved from local data centers to the cloud. After all, cloud resources are virtually infinite, aren’t they? Even if they are, you’ve got to take the link between you and the cloud into consideration. Any latency caused by limited bandwidth, network congestion or equipment induced time delays are going to show up as an unexpected pause in data going up and down between you and the cloud.

If you upgrade to higher performance network connections, will your latency problems go away? Not unless you also manage your local network to minimize latency on critical applications. You’ll need multiple classes of service so that voice packets get priority and interactive cloud packets are next in line. Big data transfers, email, downloading videos and even casual Web browsing have to take a lower priority and they generally can. Companies that are just implementing enterprise VoIP to replace old-school analog phones are more likely to run into these issues than those who have worked the bugs out of their networks over the years.

What class of network connection service is optimum for your needs? There are a wide variety of private and public connections, each with a particular performance and price tag. Why not get a fresh set of low latency bandwidth quotes available at your business locations. This service is fast and the cost can be lower than you expect.

Click to check pricing and features or get support from a Telarus product specialist.



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Monday, July 08, 2013

Ethernet over Copper FAQ - Part 3

Ethernet over Copper FAQ - Part 3

Ethernet over Copper bandwidth service may well be the perfect solution to your business needs. Here are some additional FAQs that might help answer some of the questions you may have about this relatively new technology.

Get prices, bandwidths and support for Ethernet over Copper line service...Q: Can Ethernet over Copper be used for business telephone?

A: While EoC is not a direct replacement for traditional analog or ISDN PRI telephone lines, it can be a cost effective upgrade and offer increased call capacity. Ethernet over Copper easily supports VoIP and SIP Trunking because it is a packet rather than channel based line service. EoC offers low jitter, latency and packet loss to preserve voice quality. Many of today’s PBX systems now interface to SIP trunks as well as ISDN PRI to provide multiple outside phone lines at a cost savings. This gives you a wide choice of telephone line options.

Q: Does EoC work for video conferencing?

A: Ethernet over Copper is a good solution for video conferencing because it offers higher bandwidths needed for today’s high definition real-time video along with symmetrical bandwidth that provides the same speed in both directions. EoC also works well for downloading or streaming video.

Q: How does EoC support cloud services?

A: Cloud services over the Internet and by direct connection need higher bandwidth levels, symmetrical bandwidth and low latency. EoC is a dedicated business grade service that supports the cloud communication needs of small and medium size organizations. Larger companies will want Ethernet over FIber to provide the necessary bandwidth to support the productivity of many employees

Q: What is Fast Ethernet over Copper?

A: Fast Ethernet over Copper or FastE is a 100 Mbps dedicated symmetrical bandwidth service that supports the maximum speed of many network devices. FastE is now suitable for even smaller companies that have moved their IT infrastructure to the cloud. While some companies have Fast Ethernet MAN and WAN service brought in on multiple copper pair, Fast Ethernet over fiber optic link is a more popular way to get bandwidths of 100 Mbps or more.

Q: What is a combination copper-fiber solution?

A: Copper and fiber can combine to give you a reasonable bandwidth level quickly while you wait for the higher bandwidth fiber provides but isn’t immediately available. How it works is that you order both a copper and fiber solution from one provider who agrees to cancel the copper contract at no penalty as soon as the fiber is up and running.

Q: When does Ethernet over MPLS make sense?

A: The beauty of MPLS or Multi-Protocol Label Switching networks is that they can transport nearly any protocol of traffic. In fact, they routinely transport multiple protocols without any customer being aware that other customers are also using the network. Ethernet over MPLS often has cost savings benefits, especially over nationwide and international distances. With Ethernet Virtual Private LAN service, you can connect a dozen or hundreds of business sites around the world as if they were on the same corporate LAN.

Are you ready to improve your company’s connectivity or get the same performance you have now at a lower price? If so, you should check availability and pricing for Ethernet over Copper services suitable for your commercial location.

Click to check pricing and features or get support from a Telarus product specialist.

You may also be interested in reading Ethernet over Copper FAQ (Part 1) and Ethernet over Copper FAQ (Part 2).




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Monday, October 01, 2012

Secure To The Core Cloud Hosting

Moving to cloud based solutions is making sense for more and more companies. The cloud offers easy scalability, near-infinite resources, high performance, no maintenance headaches and the opportunity to avoid capital investments and pay only for what you use. The one nagging issue is how secure is the cloud, really?

Move up to highly secure cloud and network services.MegaPath, a major player in private networking and hosted IT services, has taken a big step toward assuring businesses that their data and business process will remain private by introducing a concept it calls “secure to the core.” Just what does secure to the core mean and how can it work for your business?

Nearly every cloud service provider touts its security. This generally centers around the data center itself. Many are SAS 70 Type II and SSAE 16 compliant with physical security that include biometric scanning, a full time security staff, video surveillance and a walled fortress. Inside there are redundant power and cooling systems, fire suppression and multiple WAN connections to the outside world. However, this last group is really more about reliability than security.

With proper personnel screening and all the physical and technical barriers to entry, it’s not that hard to physically keep people out who don’t belong in the data center. It’s more difficult to keep them out when they come in through the Internet.

The Internet is a weak link when it comes to any data security program. The most motivated and talented of wrong-doers operate in this domain. They eagerly stalk potential targets to penetrate and make off with intellectual property, credit card numbers, personal data that can be used for identity theft and anything else of value. It takes talented network security people and an array of firewalls and security appliances to protect high value business, organizational and government assets that face the Internet.

This is where MegaPath has a leg-up on a lot of cloud service providers. They also have the latest in high security data centers that meet stringent industry compliance standards. What MegaPath has that most providers don’t is a large private network completely independent of the Internet.

When you think about it, companies with multiple locations or Intranets that include key suppliers and customers don’t really need the Internet for internal communications. In fact, it is highly desirable to keep internal communications on a private network for both security and performance. MegaPath makes this affordable for all size businesses through their nationwide MPLS (Multi-Protocol Label Switching) fiber optic network. The label switching technology of MPLS makes packet forwarding simple and efficient. It also allows customers to chose from eight levels of QoS (Quality of Service) so that time sensitive packet streams get the priority they need to maintain integrity end to end. This is ideal for enterprise VoIP telephone systems and video conference or telepresence.

MegaPath can offer you MPLS network connections throughout the United States plus Managed SSL VPN, Retail Access SSL and Business Continuity SSL. Their compliance services help companies meet regulatory requirements such as PCI DSS, FFIEC/NCUA, HIPAA/HITECH, GLBA and SOX.

Of course, you probably want Internet connections as well to serve the general public and commercial buyers, and for employee access to the vast information resources available worldwide. MegaPath offers a comprehensive security array called UTM or Unified Threat Management. This includes advanced firewall, intrusion prevention, anti-virus protection, Web filtering, anti-spam, Web application control and data loss protection. These UTM services can be implemented within the cloud, at the customer’s premises or in a hybrid configuration.

Are you looking for cloud services that have rigorous physical and network security protections? Get features and pricing for secure network and cloud services from MegaPath and other high quality providers.

Click to check pricing and features or get support from a Telarus product specialist.



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Tuesday, November 01, 2011

Enterprise Communications Services To The Cloud

There’s a great migration underway. This is a technical migration, from the public switched telephone network and private branch exchanges to cloud based communications services. XO communications is a leader in cloud communication services. Here’s why they predict that in the next few years 60% of companies will move close to a third of their voice communications to the cloud...



If you would like a complementary consultation and competitive quotes for your enterprise communication needs, we can offer you prompt and courteous service through our affiliated Telarus product specialists.

So, is it time to rethink your approach to voice communications, such as business telephone? You know that the upgrades you want to make are going to cost a fortune in up-front capital at a time when big capital outlays are frowned upon. You could just let the whole thing go until the economy picks up steam and money flows like water. But...

Here’s the problem. You want and need the productivity improvements you can get with unified communications right now. You may also suspect that you are spending too much on operations and maintenance, and rightly so. The dilemma is that with traditional approaches you can’t afford to make the changes that will give you the available savings.

Now, here’s the solution. It’s called communications as a service. Instead of trying to be in the telephone business yourself, turn that over to experts in enterprise level VoIP over MPLS networks. That way, you can get all of your many business locations on the same network using the same equipment with the same connectivity. You can get niceties like HD voice and video, mobility integration, plus calling features you don’t have now. Best of all, you pay as you go with a predictable per-user monthly cost.

No need to stay mired in limbo. XO cloud communications and other competitive carriers offer migration paths where you can integrate what you have now while you gradually shift to the new cloud solution. Eventually, you just pull the plug on the old PBX and PSTN trunk lines when you no longer need them.

Does pay as you go sound like a better business model for these days than invest and wait years for a payback? If so, you owe it to yourself to take a few minutes and get a complementary consultation and competitive quotes for enterprise services in the cloud.

Click to check pricing and features or get support from a Telarus product specialist.




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Thursday, October 06, 2011

When More Bandwidth Doesn’t Help

You’re probably familiar with this scenario. You’ve had a T1 line or DS3 bandwidth circuit for years. Everything ran just fine until recently. Now, all of a sudden, the Internet just crawls and your new VoIP telephone system sounds like calls from the far side of the moon. Employees are peeved because they can’t get anything done. Customers are livid because they can’t even carry on a civil conversation over the phone. Management is getting hot under the collar. Better get more bandwidth on order, right?

Sometimes increasing the pipe size isn't enough...Maybe. It’s entirely possible that you’ll call up your provider and double your dedicated Internet bandwidth only to find out that you still have the same problems and now you’re paying twice as much. Talk about adding insult to injury! What’s gone wrong here and what can you do to really fix it?

The problem is that we visualize broadband connections like water pipes. You can just see that traffic flowing smoothly through the pipe. Applications demand more capacity and the flow increases, just like opening a faucet wider. Obviously, the only way you’ll hit the limit on capacity is when you fully open all the faucets at once. Then each application, the lawn sprinkler, the shower, the dishwasher and the wash basin each get less than they would like.

The fix seems equally obvious. Just put in bigger pipes with higher capacity. The water meter will spin a lot faster, but now you can support a lot more users full-on and nobody will suffer a reduction in flow. The telecom equivalent of a bigger pipe is what is called in the industry a “bigger pipe.” That means a line with more Mbps or Gbps. The analogy is clear. Just order a bigger pipe and your troubles will be over. Or will they?

The snag in all of this is that network traffic isn’t homogenous like water. One water droplet may be just like the next. One Ethernet packet may be not at all like the next. Some applications, like file transfers, just brute force move packets from one place to another. Others, like video conferencing or VoIP telephony are highly sensitive to latency, jitter, lost packets and packets arriving out of sequence. If your network gets congested, the file transfer will work fine. It will just take a little longer. Get in the same situation with real-time applications and they’ll crumble in the battle for packet transfers.

So why not just increase bandwidth when business grows to the point where more users are trying to do more things simultaneously? It’s likely that at some point you’ll have to do just that. But also know that simply adding more capacity may not make a big difference. Why? It’s because some applications will take as much bandwidth as you give them regardless of what they really need. If you simply double the bandwidth, Web pages may load a little faster, files might move a little faster, but the telephone and video may still break up mid-conversation.

There probably is some line speed that is so fast that everything will work at the same time with no problems. That might be 10x or even 100x what you have now. You’ll pay a fortune just to have enough capacity at hand to support rare moments when everyone is on the phone and watching YouTube videos at the same time the system is doing full backups. Is that really necessary?

No. Not at all. What you really need is a way to prioritize traffic so that preference is given to real-time two-way streams that are extremely sensitive to network congestion. You need to establish CoS or Class of Service controls that carve out a certain capacity to meet the needs of your VoIP phone system and video conferencing system and then divvy up the rest among lower priority processes. You can go further to push time insensitive file transfers and backups into the background so that they won’t interfere with anyone working online.

That solution is called the converged network. It’s more than just plugging everything into the same LAN and WAN. You need Class of Service both on your LAN and on the WAN. Techniques for the LAN are well established. The WAN is another matter if you are using the Internet for access to your VoIP provider. The Internet strips off those CoS tags in the name of network neutrality. One solution is to use a SIP Trunk to connect to a single provider for VoIP and Internet broadband so that CoS can be maintained on that link. Another is to keep the broadband you have, but use a separate point to point connection to your VoIP provider.

MPLS networks can maintain CoS among multiple business locations. You may be using Internet VPN connections to make those multiple connections, but with limited success if voice or video are involved.

Another interesting option is the “intelligent bandwidth” approach being offered by Telnes, a major competitive carrier. They’ve developed a technique called IP Priority Class of Service to maintain CoS on an Internet circuit using managed routers. This recognizes that most of the congestion issues occur on the link between you and the core of the Internet. By cleaning up that connection, real time applications, such as hosted VoIP, can run much more smoothly that they will on uncontrolled Internet broadband services.

Are you suffering slowdowns, application breakage and poor telephone voice quality? You may need more bandwidth or you may just need better bandwidth management. Before you go out and spend a bundle to no avail, get a complementary telecom engineering consultation from Telnes and other competitive service providers and review your options. You may be able to get results for a fraction of what you thought you had to spend.

Click to check pricing and features or get support from a Telarus product specialist.



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Friday, April 09, 2010

4G WiMAX Wireless Broadband Available Now

Have you been frustrated by your choices in home and mobile broadband service? How would you like to find a wireless broadband Internet service that you can use at your desk and take with you on your laptop? Would you like it even more if this service was cheaper than DSL, Cable and 3G wireless? Would you go for it right now if this service was screaming fast? You should really check and see if you can get 4G WiMAX broadband.

See if you can get 4G Wireless home and mobile broadband service. Click to check.


What’s WiMAX and why is it better than other broadband service options? WiMAX is a new worldwide standard for high speed wireless data service. If you think the name sounds a lot like WiFi, you are right. In fact, you can think of WiMAX as the coming replacement for public WiFi hotspots. The MAX in WiMAX hints at why. This service gives you a hotspot that covers an entire city. It can extend for 20 or 30 miles. Compare that with WiFi that disappears in a couple of hundred feet.

If you want to go mobile and not have to constantly look for WiFi hotspots to connect, you are probably considering or have a 3G modem aircard. This is a USB device that looks like a flash memory dongle. But the modem aircard has a two-way digital radio inside that connects to a cellular broadband signal. That gives you broadband at speeds similar to entry level DSL but without the wires. The upgrade is 4G or fourth generation wireless broadband. WiMAX is the implementation of 4G that is deployed and working right now.

What does 4G WiMAX have to offer? How about typical download speeds in the range of 3 to 6 Mbps with occasional bursts to 10 Mbps? How about a service that needs no telephone or cable TV wiring even at a desktop location? How about a service that you can run at your desktop and then take with you on your laptop? That pretty much rules out the wireline services doesn’t it? Combine that with a service plan price that starts at $30 a month, and even 3G wireless is left in the dust. You can order home service, mobile service, a combination plan and a plan that even includes 4G VoIP phone service in the bundle.

Now the question is can you get 4G WiMAX broadband at your location? CLEAR offers this service in parts of Texas, Washington, Oregon, Illinois, Idaho, Nevada, Hawaii, North Carolina, Georgia and Pennsylvania. More locations are under construction right now. The only way to know for sure is to check for CLEAR 4G WiMAX broadband service availability. Give it a try and see if you’ve been missing out on faster, cheaper wireless broadband service.



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Thursday, February 11, 2010

Maxed Out On Bandwidth?

Are you close to maxing out your WAN bandwidth? Has it gotten so bad that you occasionally experience network congestion at the worst time of all... during peak business hours? Well, don’t panic. Here are some ideas that can improve that situation.

Get more WAN bandwidth to avoid network congestionFirst of all, are you using your network in the most efficient manner? In other words, do you just let every device launch its packets and hope for the best, or do you manage quality of service. If the problem is VoIP telephone conversations breaking up but everything else seems fine, then giving voice packets the priority they need will probably improve that situation without bringing every other process to its knees.

Similarly, if you’re trying to do backups over the network to a remote site during working hours you could be hurting employee productivity. Make the backup process low priority or try to run those processes overnight when they’ll have the network all to themselves.

Oh, you’ve done all that? You’ve fine tuned both the LAN and WAN as much as you can and you’re still running out of bandwidth. OK. That’s going to happen to everyone sooner or later. There are a couple of ways to go next.

One technical solution is to accelerate your WAN, usually the weak link in the system, with a hardware appliance. Riverbed is an acknowledged leader in this technology. Basically, you add a piece of equipment to each end of the line that manages the packets. One thing it does is look for repeating patterns and only sends the changes, not the entire data stream. It also makes cached copies of data frequently accessed, so you aren’t constantly uploading or downloading the same information over a limited bandwidth line.

WAN acceleration is particularly valuable when bandwidth is very expensive and hard to come by. But the acceleration hardware isn’t cheap either. So, before you shell out for any solution, it makes sense to compare all your options. Don’t just assume that you’ll pay through the nose for a bandwidth upgrade. Many, if not most, companies are probably paying more for both voice and data bandwidth than they would have to. How can that be? Bandwidth solutions have become more competitive than ever over the last few years. If your contract ran out years ago but you’ve just kept paying by the month for the same line service, you can almost certainly see a cost savings by checking the latest WAN bandwidth options for your business location.

You may have installed a T1 line at a time when that seemed like all the bandwidth you’d ever need. Now you’re maxing out the line. But, do you know that you can get additional T1 lines added to your service so that they act as one larger conduit? There are also newer options, such as Ethernet over DS1 and Ethernet over Copper, that give you lots of bandwidth at very reasonable prices. In some areas, wireless solutions are the best option. In others, fiber optic offers all the bandwidth you could want but lets you pay for only the amount you need currently.

What you need right now is a plan. You can start laying out ideas on paper yourself, but why not get some free consulting help at least to bounce ideas off? A Shop For T1 consultant is waiting to talk to you now. Call the toll free number or enter an online quote request now at T1 Rex to get the ball rolling.

Click to check pricing and features or get support from a Telarus product specialist.




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Friday, June 19, 2009

Triple Play Helps Wireline Fight Satellite

The consumer television service market is all but saturated. It used to be that TV service meant calling the guy with the suitcase full of vacuum tubes. Now service means programming delivery. Your choices are over-the-air, cable, satellite, telco (AT&T) and fiber optic (Verizon).

The recent shutdown of analog transmission was met with a yawn by all but a small group of consumers who made no effort to buy a converter or a new digital TV. Now they're scrambling to the electronics department to get a converter box, or on the phone with the cable company or one of the satellite companies, DirecTV or Dish Network, to get their TV working again.

Once this blows over, where will things stand? Right where they were before the conversion. There's so much programming that's not transmitted on the airwaves that most people opt for an alternate TV service. Satellite has the advantage of being available where cable doesn't run and over-the-air signals are weak. Cable has the advantage of giving you a solid signal in storms that knock out satellite signals. But cable has another trick up its sleeve. That's something called Triple Play.

What's triple play? It's a bundle of television, broadband and telephone service from a single provider. This is something unique to "wireline" services. Those are, as you might suspect, services that run a wire to your home or business. That wire might be a traditional twisted pair copper telephone wire that also carries broadband and TV, as AT&T's U-Verse service does. It may be a coaxial cable, the universal connectivity mechanism for cable TV companies. Or it might now be a fiber optic connection as provided by Verizon's FiOS.

What can wireline do that satellite can't? Both DirecTV and Dish Network have designed their systems to be one way transmissions from constellations of satellites hovering in geosynchronous orbits to small rooftop dishes. For broadcast television, even hundreds of channels, that's all you need. For pay-per-view movies, you need a phone line or Internet connection to connect back to the satellite company.

You can get broadband service by satellite, but not on the same dish you are using for TV. It's a different band of frequencies and requires a transmitter at the dish to make it two-way. You need to get satellite broadband from a different company.

Satellite is no good at all for telephone. The problem is a time delay, called latency, that's the result of the satellites being tens of thousands of miles above the Earth. The speed of light and delays through the equipment introduce a half-second or so delay between the time you say something and when the other party hears it. You have to treat satellite voice communications like using a walkie-talkie and wait before you speak.

Both the cable companies and the telephone companies realize that their circuits have the ability to give you the triple play option of TV, broadband and telephone. So they offer attractive bundles to get a competitive advantage over the satellite TV companies. How good are the deals? A quick way to find out is to check the Triple-Play offers available for your location. Then compare with what you spend for a combination of TV service, broadband Internet and local and long distance landline telephone service from separate providers to see if the offers will save you money.



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