Fiber Maps At Your Fingertips

You’d like to move to higher bandwidth services, but you have no idea what that is going to cost. Horror stories of fiber optic construction costs abound. How can you tell if the cost of moving up from copper to fiber optic bandwidth services will be trivial or unacceptable?

The best thing you can do is get a set of competing quotes from many carriers that have facilities in your area. That’s going to take a lot of time and energy, isn’t it? Not if you approach it the right way. By going through a telecom broker, like Telarus, Inc., the effort on your part is next to nothing and you’ll have results quickly. Moreover, you get a comprehensive report that gives you pricing from all the important carriers in your marketplace.

Want to find out right this minute if there is fiber nearby? You can do this in a matter of seconds with just a quick click to the Ethernet Today Shop For Ethernet search box. All you need to do is enter the street address of your building, city, state and zip code and the system will automatically search the database and give you a map and list of buildings lit for Ethernet fiber optic service nearby.

Why Ethernet? The best prices for higher bandwidth services have changed from SONET services, such as OC-3, OC-12 or OC-48, to Ethernet over Fiber services such as 100 Mbps Fast Ethernet or 1000 Mbps Gigabit Ethernet (GigE). If you request pricing, you can also ask for equivalent SONET service prices so you can compare and see how much you are saving. In some situations, you may already be set up for SONET and happy with the arrangement. That’s fine, but you might as well get better pricing on your next contract.

Location is everything when it comes to fiber optic services. The best situation is already being in a building that is lit for the fiber optic service you want. The bandwidth level isn’t important. What is important is that someone has already paid the cost of bringing in the fiber and getting it working. Fiber has so much bandwidth capacity that there is plenty for whatever your needs require, even if another tenant in the building is already connected to that carrier.

What if you want Ethernet and your building is only lit for SONET? Have a look at the cost figures, including any construction charges, and decide whether it is better to just stick with SONET bandwidth or have Ethernet brought in. Sometimes you can get what’s called Ethernet over SONET that has better pricing than the traditional OCx service levels.

Don’t despair if you aren’t in or next door to a building lit for fiber optic service. Carriers are more competitive than ever. One or more may well waive the construction fees to get your business. The chances of this increase dramatically if you round up other tenants in the building and all offer to subscribe to fiber services with a very attractive combined bandwidth.

Here’s something else. Even buildings too expensive to light with fiber can get bandwidths far above the traditional T1 lines that come in on telco copper. Today’s Ethernet over Copper technology bonds multiple pair to bring in bandwidths of 10, 20, 50 and even 100 Mbps. That’s done over already installed copper wiring, so construction costs are minimal to nothing. This much bandwidth is adequate for many, many businesses.

Are you at least curious as to what fiber optic services may be nearby? If so, instantly check for lit buildings near your location and then request the pricing and recommendations you need to get the best deal for the least cost.

Smoothstone Offers Awareness In the Cloud

The notion of the business telephone as the big black clunky thing that sits on your desk and tethers you with a curly cord is fast fading into history. Today’s business communications is often mobile and multidimensional, including chatting, instant messaging, file transfers, Web based applications and collaboration as well as conferencing. Is the venerable corporate PBX system still up to the task?

When the old phone system becomes a limitation to productivity, many companies now look to the clouds for answers. A major innovator in moving business communications to the cloud is Smoothstone IP Communications. Their VoiceMaxx cloud-based PBX platform goes beyond fixed mobile convergence to unify all types of communication, including text and voice. Now they’re making that system cloud aware.

The Smoothstone Awareness, Messaging and Presence (AMP) ties co-workers together through a cloud-based communications platform that knows the status of everyone in the system. No more guessing if one of your team members is available or not. Remember phone tag? That’s yesterday’s problem. AMP will instantly show you if someone is “free to chat”, “online” or “away.” It also knows if you are “on the phone” or have set your status to “do not disturb.”

Sounds a little like some of the instant messaging and social networking tools that you are already familiar with, doesn’t it? The problem with the popular public apps is that they were designed for the public and don’t contain the rigorous controls needed for corporate security and governance. Smoothstone establishes a private version of these popular apps within the VoiceMaxx cloud. AMP has the directory integration, encryption, chat logging and virus protection you need for corporate-wide deployment.

Consider today’s smartphone. It’s as much a mobile computing terminal as a telephone. If all you are concerned about is that you can call back to the office and get your voicemail messages, you are missing out on a lot of the productivity advantage of this tool. The ideal situation is that you have an integrated voice and data environment and that it stays with you no matter where you go.

Up until recently, the best that can be achieved is to carry both a cell phone and a laptop (now notebook or netbook) computer. That way you had access to both your computing environment and your business phone. BlackBerry was first to integrate voice and messaging into one device. Now iPhone and Android have taken over this function with much more emphasis on applications, especially cloud applications, as a way to integrate mobile and fixed office tools.

We’re crossing a threshold now, from a collection of ad-hoc solutions to a truly seamless system that incorporates everything you need into one unified system. The advantage is that all these things work together by design rather than by kludge and workaround. It’s natural that the integrated environment be powered from the cloud, since we rarely stay in one spot for long. Smoothstone’s VoiceMaxx is a big step forward in that direction and a look at how we’ll communicate in the future.

Have you outgrown your once adequate but now primitive PBX telephone system? Before rushing out and spending a small fortune to upgrade to a bigger and better box, take a close look at cloud communication solutions to see if they are a better fit and lower cost option.

Moving From OC-3 Bandwidth To Ethernet

Many medium size and larger businesses have been using OC-3 bandwidth over fiber optic connections for dedicated Internet access, video transport, remote data backup, large file transfers between sites and other high bandwidth applications. Now, there’s a newer lower cost option that can get you as much bandwidth or more for less money.

That solution is Carrier Ethernet. You may still think that Carrier Ethernet is a specialty service found in only a few areas by even fewer service providers. Not any more. Carrier Ethernet is mainstream. There is a mad dash underway to convert TDM based networks to IP packet networks. It may not be much longer that you’ll even be able to get OC-3 bandwidth services.

It’s all about the switch from telephone technology based on individual circuits to computer network technology based on packets. What’s happened in recent years is that the vast majority of traffic around the world has changed from voice to data to video. Voice is now thought of as one more service on a converged network that can transport voice, data or video with equal ease.

OC-3 is a TDM or Time Division Multiplexing technology. It has its roots in telephony, where everything revolves around small discrete channels that each carry one individual digitized telephone call. All of those channels are carefully synchronized by giving them each their own time slot in the bitstream.

So what’s wrong with that? Nothing other than the fact that using this methodology to transport packets that aren’t the same size as channels and don’t require the TDM synchronization unduly complicates the network interface and introduces inefficiencies. An OC-3 line runs at 155.52 Mbps with a payload of 148.608 Mbps.

Ethernet is the same protocol that runs on your corporate network. What Carrier Ethernet does is enable that same protocol to run for long distances on Metropolitan and Wide Area Networks.

Is there a direct Ethernet equivalent to OC-3? Not exactly. Ethernet does have standard LAN speeds of 10 Mbps, 100 Mbps, 1,000 Mbps and 10,000 Mbps. Carrier Ethernet is far more scalable, though. You can order just about any bandwidth you require. A 150 Mbps Ethernet service is pretty much equivalent to the OC-3 speed. You could, however, select 100 Mbps, 200 Mbps or some other bandwidth that more closely matches your true requirements.

Here’s something else that makes your life easier. Install a Gigabit Ethernet port and you can easily upgrade to any bandwidth up to 1 Gbps at any time. Start with 150 Mbps to match that OC-3 today and later move up to 300 Mbps, 500 Mbps, 750 Mbps or 1,000 Mbps when the need dictates. In the mean time, you’ll be paying for only what you need on that fiber optic link.

Moving from OC-3 to the next available standard of OC-12 means you’ll have to jump from 155 Mbps to 600 Mbps and wait for a technician to change out your router card or managed router. Moving from 150 Mbps Ethernet to 200 Mbps Ethernet or higher can be done with a phone call in hours or days, not potentially weeks or longer.

Best of all, Carrier Ethernet is almost always priced less per Mbps than OC-3 and similar telco services. The reasons are increased competition and a technology that is on the rise, not the decline. How much can you save by making the move from OC-3 bandwidth to Ethernet? Check fiber optic bandwidth prices and availability to find out how many competitive options are available for your business location.



Note: Graphic of router symbol courtesy of Tosaka on Wikimedia Commons.

Cheaper Business Broadband Abounds

With finances tight, most companies are looking for ways to save money without compromising the operations of the business. Telecom and networking costs are often eyed because they tend to be substantial monthly expenses. Well, go ahead and look closer. There’s money to be saved on your business broadband services.

What has given some managers the idea that their costs are fixed and non-negotiable is that they signed their original contract years ago with the one vendor in town who could provide the service - the local telephone company. That’s rarely the situation any more. Deregulation and technology developments have spawned a plethora of competitors who each have something to offer.

Let’s take that dedicated T1 line for instance. T1 is still an excellent choice for business broadband. You get bandwidth that you don’t share with anyone else, high availability, the option to bond lines to increase bandwidth, and the security of a private line that runs directly to your location. But, oh, the cost. Aren’t T1 lines the expensive way to go?

Not so much anymore. The price of T1 lines has come down dramatically in recent years. If you are still on an old contract or just paying month to month since your contract expired, you are probably missing out on a big cost reduction. What you want to do is get a new set of competitive T1 line quotes for your location and see what you’ll pay for the next three years, not the last ten.

For about the same price as T1, you can now get Ethernet over Copper in many business districts. EoC gives you a simpler interface since it runs the same Ethernet you have on your network, only standardized for long distances over telco copper cable. For the price of a 1.5 Mbps T1 line, you can probably get 2 Mbps or even 3 Mbps Ethernet over Copper. The one hitch is that this new technology isn’t available everywhere. It is distance limited to several miles or less from the nearest telephone company central office.

How about business class Cable broadband? If the local cable operator (MSO) has lines running by your location, you may be able to get 25, 50 or even 100 Mbps cable broadband for the same price as that T1 line. Cable offers a lot of bandwidth for the money, but it is a shared service so bandwidth fluctuates. That may or may not matter to you. Also, upload bandwidth is only a fraction of download bandwidth. That doesn’t matter for Web browsing, watching video, downloading software updates or email. It could be a limiting factor if you are use to constantly uploading large files to remote data centers or other business locations.

Want to pay even less and still get reliable broadband capability? Consider fixed wireless broadband running on 3G. This is similar to what you use for a laptop computer or smartphone, but designed as a box to install in your retail store, construction site or other business location. Bandwidth is typical for 3G, up to 1 Mbps or so for downloads and much less for uploads. But if all you need is point of sale connectivity and perhaps email and other occasional Web use, you could pay a third the cost of a T1 line and have installation within the week.

Are you concerned that you are paying too much for your business broadband and other network or telephone services? Chances are, your concerns are justified. Why wonder when you can find out quickly where you stand? Get current prices and availability for business broadband and telephone services suitable for your company location and requirements and see how much savings can be gained.

US and UK Shopping Cart Software

Do you sell online or want to? If you are selling through an affiliate program, all the back-end processes involved in taking the order and tracking it are provided for you. But if you are selling your own products, say books, crafts or components, you need to have a shopping cart for your customers. Omit this feature and you’ll limit your sales.

What does a shopping cart do for you? It provides a way for online customers to visit your website, pick and choose among all the products you offer, and buy multiple items with one transaction. Without a shopping cart, visitors can only order one product at a time. People have gotten use to the shopping cart meme and expect any ecommerce store to have it available and working the way they see on every other site they shop.

So, where do you get one of these shopping carts? If you are located in the United States or the United Kingdom, you can order complete shopping cart packages from Ecommerce Templates. Here, watch this video explanation and see how it works...



Note that there are custom versions of this shopping cart software available for designers using Dreamweaver, Frontpage, Golive and CSS layouts. You can also chose a generic version to integrate into a site that you already have up and running. Ecommerce Templates works with popular payment providers, including PayPal, Google Checkout, amazon Payments, Authorize.net and numerous others serving the US and the UK.

Which type of hosting are you using? Some shopping cart software packages only work with one type or another. Ecommerce Templates lets you choose between the ASP version for Access / MS SQL databases on Windows servers or PHP for mySQL databases on Linux or Unix servers.

Does this sound like what you’ve been looking for to enable your ecommerce enterprise? There are dozens of features and lots more to see, so visit Ecommerce Templates now and find the shopping cart software package that’s right for you.

What Is MPLS?

You hear a lot about MPLS networks as a means of linking multiple business locations. But just what is MPLS and why it is better than other network topologies?

MPLS stands for Multi-Protocol Label Switching. It’s a completely different technology from what you may be familiar with in the way of either circuit switched or packet switched networks. You can transport IP traffic on an MPLS network but it does not use IP routing.

The beauty of MPLS networks is that they can transport nearly any protocol without having to do any protocol conversions to fit into the structure of the network. MPLS networks also offer a high degree of security because of their unique technology and because they are privately run networks available only to their customers. Quality of service is designed-in, which makes MPLS a good fit with enterprise VoIP and other latency sensitive applications.

Here’s a brief description of how MPLS works. You connect to the network “cloud” through a special device called a label edge router or LER. Since you are entering, this LER is an ingress router. At ingress, your packets are each encapsulated by adding a MPLS label to them. That label defines a FEC or forwarding equivalence class that determines where the packet is to be sent. As packets traverse the network, Label switching routers (LSR) look only at the label and not the internals of the packet to determine how to route them. At the destination, the labels are removed by a LER that functions as an egress router. The packet now exits the network looking exactly as it did upon entering.

It’s the use of the labels that makes MPLS unique and inherently more secure than, say, the Internet. Someone who found a way to snoop on the data traversing the MPLS network would be completely flummoxed since they would not have knowledge of labels used on that particular network. It’s far fetched that you’d have access to MPLS network data at all, since it does not traverse public networks. For this reason, MPLS networks are also called MPLS VPN. If you want even more security than this, you can encrypt your packets as well as transport them on an MPLS VPN.

MPLS networks support quality of service through the label technology and careful network engineering. The labels have a 3 bit traffic class field that designates quality of service, priority and explicit congestion notification. The network operator has the responsibility of ensuring there is adequate bandwidth to accommodate all customers. MPLS networks are designed for mesh networking, although they can also be set up as point to point connections to link two locations only.

With the move to Carrier Ethernet, MPLS networks are a natural for interconnecting large numbers of sites on a national or even international basis. Each site needs an access connection, which can be Ethernet over Copper or Ethernet over Fiber, depending on bandwidth requirements. The MPLS network will transport the Ethernet packets without changing them. This way you have an end to end Ethernet network without having to maintain a long haul network yourself. The transparency of MPLS lets you establish layer 2 switched connections if you desire them.

Economy of scale makes MPLS networks very cost effective for inter-state or international connections. You’ll have the quality of service you expect with dedicated line services along with the flexibility of a “cloud” that can accommodate additional site connections or increased bandwidth requirements easily.

Is a MPLS solution right for your organization? If you have multiple locations that need to be connected regardless of the protocol or application, you’ll want to get MPLS network services pricing for your particular needs.



Note: MPLS network diagram courtesy of Wikimedia Commons.

Why Demand a SAS 70 Type II Data Center?

If you are considering a move to the cloud or colocation center, you want to be sure that you are dealing with a high quality operation that has the controls in place to ensure the privacy and security of your data. If you are in certain industries, such as health care and financial services, you may well be required to use this type of facility.

SAS 70 is about a very structured audit into the operations of a company that handles customers’ data. It’s done to a standard developed by the American Institute of Certified Public Accountants (AICPA) called Statement on Auditing Standards No. 70, Service Organizations. This isn’t something you run yourself. You hire an independent accounting and auditing firm that performs the audit and issues a written report.

Actually there are two audits and reports. Type I is used to assess the suitability of controls that the organization has put into practice to achieve the security objectives. Type II includes that information, but is also a review of how effective the controls have operated during the time period being reviewed. That’s why Type II is so desirable. It shows that management has not only created a system but is actually performing to the procedures it has put in place.

What sort of things are audited? Important areas for the auditor include management and organization policies and procedures, physical security of the data center, logical security to ensure only authorized personnel have access to customer data, network security and management, application security and change control, system maintenance controls, incident reporting and resolution, change management, transaction processing, use of subcontractors and business continuity.

You can think of SAS 70 as something akin to the International Standards Organization ISO-9000 quality management standards and auditing for manufacturing organizations. They’re not the same thing, but both have the goal of providing assurance that you are dealing with a company that has effective processes and procedures in place and follows them. The principle is that sloppy seat-of-the-pants operations tend to deliver results that are all over the map. Sometimes things work, sometimes they don’t. You are much better off with a provider that can produce the same results over and over reliably.

What you want in a data center or cloud service provider is an operation that is secure and reliable above all. You wouldn’t prop open the back door to your in-house data center and let anyone who wanted to wander around unsupervised. Likewise, you want the peace of mind that the colocation facility that houses your servers has them secured in locked racks or cages and that nobody who doesn’t belong there can get into the data center at all.

The same is true of the networks that transport packets in and out of your servers. Those connections and the data that traverses them need to be under strict control so that your systems and data cannot be accessed by anyone who doesn’t have your express approval. One advantage of moving to a colocation center is that you are literally within walking distance of your carrier and perhaps your cloud service provider. With all the connections in-house, there is less likelihood of service disruptions or outsiders being able to tap into your data stream.

Service reliability is important as well. Having the servers and appliances locked down is great, but they also have to be on-line 24/7 to fulfill their mission. That’s where backup electrical power, cooling and network connections help keep your applications running non-stop is so valuable. The availability of trained technicians nearby is a way to ensure that if something does go wrong, it gets immediate attention.

Are you interested in moving to a high quality colocation facility or cloud service provider? Many now offer SAS70 Type II certification, so be sure to ask for that assurance when evaluating vendors. Get pricing and location for colocation and cloud services using SAS70 Type II Data Centers.

Low Latency Fiber Routes To Europe and Asia

Many US companies have offices in the UK and Europe. Multinational companies have their operations located worldwide. So, how do you reliably interconnect all of your international business locations including connections to the cloud?

More and more, the answer is low latency fiber routes. Low latency is a term you hardly ever use to hear. It became part of the user vernacular with the switch from circuit switched phone service to VoIP. Before that, latency was a derogatory word used to describe the big delay experienced when communicating through geosynchronous satellite links. Now all the major carriers are touting their new low latency fiber routes to Europe or Asia.

So why the big change? Aren’t fiber routes inherently low latency?

Indeed, most fiber optic connections have latencies in the tens of milliseconds or less. That’s enough to ignore for most purposes. Notable exceptions are high speed financial trading, data replication and some cloud services.

Don’t confuse bandwidth and latency. Bandwidth, often referred to a line speed, is how fast you are sending out ones and zeros. This may be limited to the capability of the terminal equipment at either end or, more often, the capacity of the line. You can connect Gigabit Ethernet routers to each end of a T1 line but your packets will transfer no faster than 1.5 Mbps. That’s the T1 line speed.

Latency is a different animal. It describes the time it takes for those ones and zeros to get from one end of the line to the other. Often latency is quoted as the time in milliseconds for a round trip from source to destination and back to source.

Here’s how latency rears its ugly head. Say you are trying to carry on a conversation with someone using VoIP on a connection that has several hundred milliseconds of latency. That sounds like a lot, but it’s not uncommon on the Internet. The two way conversation quickly becomes like using a walkie-talkie. You talk one at a time and then pause for second before you speak when the other person is done. If not, you find yourself talking at the same time, but stepping on each other’s conversations.

More to the point of fiber optic latency, say you and someone else are trading stocks using automated programs. If your algorithms both decide there is a buy opportunity at the exact same moment, they’ll each place a buy order of a certain size based on the price action they are detecting. What happens if your order reaches the exchange 10 or 15 milliseconds after your competitor? It’s entirely possible that they’ll get a better price because the market moved between the trades.

This is what is getting “quant” traders exercised over latency and why there is a substantial market for the lowest latency connections possible. Carriers can reduce the latency of their fiber optic routes by taking the shortest path possible between two locations and minimizing the amount of equipment in that path. Every switch, router and multiplexer takes a small amount of time to do its job. Add them all up and you’ve increased latency.

Ultimately, the speed of light through the glass fiber is the limiting factor. That’s why shorter paths are lower latency. For the ultimate in latency reduction, you want to colocate in the same facility that houses the exchange computers or very near by. In high speed trading, even microseconds now count.

Latency was never that much of a problem when the bulk of traffic was one-way data file transfers. They get there when they get there and TCP/IP makes sure they arrive intact. It’s also no big deal for one-way audio and video streams or downloads. You just have a slight delay before the program starts. You probably won’t notice latency because there is a much larger delay built-in to buffer for jitter caused by congestion and packets taking different paths through the network. Two-way voice (VoIP) and video (teleconferencing and telepresence) are definitely affected by latency, although not to the same extent as financial trading and other very latency sensitive processes.

Does your company need higher performance network links to be more effective? You’ll do well to review the cost/benefit tradeoffs of low latency fiber optic networks, MPLS networks and other options available for your business locations.



Note: World map image courtesy of NOAA on Wikimedia Commons.

Pair Bonding and Distance Determine Ethernet Speed

Ethernet over Copper is coming on strong as a competitor to T1, satellite and fractional T3 (DS3) services. It has considerable advantages, such as lower cost and ease of interface. So, just how much EoC bandwidth can you get and where can you get it?

The magic behind Ethernet over Copper is in re-purposing the same twisted pair copper wires that are used to bring in analog business phone lines and T1 lines. There is a huge advantage in making good use of copper that is already in the ground. The installation of that copper has already been paid for. Companies looking to bring in fiber optic service sometimes get a nasty shock when they see what the construction costs are going to be. The technical capability of that copper is also much higher than many assume.

Believe it or not, some carriers are offering 50 Mbps and even 100 Mbps bandwidth over ordinary twisted pair copper. That is enough to forestall fiber installation until even higher bandwidths are required years from now. Typical EoC offerings range from 2 & 3 Mbps on up to 30 Mbps, with steps of 10 Mbps, 15 Mbps, 20 Mbps and 30 Mbps in-between. The bandwidth is highly scalable, but there are tricks in getting it to work.

Many carriers are using terminal equipment provided by Overture Networks, formerly Hatteras Networks. What this equipment does is generate a highly efficient modulation scheme over multiple copper pair. There are variants for 2, 4 and 8 pair setups. One box is at the telephone company office. The other is installed in your building. The hand-off to your network equipment is a standard RJ-45 Ethernet connection. With this arrangement, the telecom circuit looks just like another network link.

What makes this work is the ability of competitive carriers to rent unbundled local loops from the local phone company, also called the Incumbent Local Exchange Carrier or ILEC. Why the ILEC? It’s because by tradition and by law, the ILECs are the owners of all that telephone wire strung on poles and buried in the ground over the last century or so. Since deregulation, competing companies called CLECs or Competitive Local Exchange Carriers have been able to lease just the wires between the phone company office and the service location. That pair of wires is called the local loop.

For EoC to work, multiple pairs of local loop wiring must be available to the business location in question. What’s really desired is just the plain wires between the switching office and the service location with no signals on the line and no equipment installed in-between. Some lines have what is called pair gain equipment in place. This is analog or digital multiplexing circuitry that allows multiple phone conversations to share one physical phone line. Such circuitry is incompatible with the Ethernet over Copper digital signals.

Fortunately most business locations do have 2, 4, 6 or 8 suitable copper pair available. Now it comes down to distance. EoC offers higher bandwidth than bonded T1 lines, but unlike T1 its technology is distance sensitive. If you are more than 15,000 feet or about 3 miles from the telco office serving your location you are probably out of luck for EoC, although T1 is an option. The closer you are to the office and the more pairs of wires employed, the higher your Ethernet bandwidth.

At about a mile, you can probably get whatever maximum service is available. Between 1 and 3 miles, using 2, 4, 6 or 8 pair, you’ll likely get somewhere between 5 and 30 Mbps maximum bandwidth. Bonded T1 lines can reach further but top out at about 12 Mbps using 8 pair.

Obviously, there is no stock answer to exactly how much Ethernet bandwidth you can get at any particular location. It all depends on what facilities have already been installed by the local phone company and which competitive carriers serve your city. You can find out, though, with little effort on your part. Simply request availability and pricing of Ethernet over Copper services for your business location or locations.

Online Backup For Disaster Recovery

In computing, disaster is always just around the corner. There are so many potential points of failure. Disks can crash at any time. Data can be accidentally erased. Both equipment and data can be stolen or destroyed by fire, storm or flood. So, why are we so convinced that it just isn’t going to happen?


The problem with computer disasters is that you may never get a warning. One minute everything is humming along nicely. The next minute, it’s all gone. That scares most of us just enough that we occasionally copy important files to other computers, alternative hard drives, thumb drives, CD ROMs or DVD ROMs. It’s a lot better than nothing, but the hit and miss nature of these backups means that there are long periods when data is changing but only in one place.

The other weakness of our ad-hoc personal backup systems is that they only protect from certain types of losses. A CD ROM backup protects against a hard disk failure. It doesn’t protect from natural disasters that wipe out the entire office, not merely a few computers or one hard drive. Just what would a tornado, hurricane, flood, fire or earthquake do to your facility? Think your backup disks would still be in good condition? Maybe. Maybe not. Can you really take that chance?

The traditional solution for robust backups is to send copies of your files to a remote location, such as a separate data center across town. Smaller companies store CD ROM backups in bank vaults away from the company facilities. Today’s solution is online backup. Everybody has a broadband connection and there are companies that specialize in being that secure data center that you can’t afford.

One of the best online backup companies is SOS Online Backup. They’ve been around since 2001 and have won numerous industry awards.

A really important feature that SOS offers is called Engage Live Protect. It detects whenever a file has been changed and immediately backs up that file. This certainly takes the weak link of remembering what to backup out of the loop. With file backups happening as needed, there is also no long time lag to the next scheduled backup during which something can go wrong.

Another nice feature of this service is that you can access your files on the Web from any computer with a web browser. You don’t have to use the computer that the file came from, which helps if that machine smokes. You can even share files by using an email address. SOS lets you backup to five computers with one simple account. There are enterprise level services available for larger organizations with many employees.

Have you integrated iPhones or iPads into your organization? SOS iPhone App lets you access all of your files anytime, anywhere from your iOS mobile device.

The big hesitation many people have with online backup systems is security. How can you be sure the bad guys won’t steal your data right out from under you? SOS protects you with a three-tiered encryption system that offers military grade security. The data to be backed up is first encrypted right on your computer using 256 bit AES encryption. While in-transit, 128 bit SSL is employed to secure the link. Finally, the data is stored using 1024 bit AES encryption.

Are you feeling a bit squeamish about all those files on your computer that could go “poof” at any time? How much would that hurt? Don’t let it happen. Get SOS Online Backup now and rest easy that your important files are stored away securely in the cloud, ready to retrieve at any time.

PRI over Cable Cost Savings

Many businesses use ISDN PRI trunking to provide phone service for their organizations. The original motivation to move from analog business lines to PRI was the cost savings that T1 technology offered. Now there is a newer and even better cost option called PRI over Cable.

Regardless of the delivery technology, ISDN PRI is a well-established standard for bundling up to 23 business telephone lines on a single digital cable. Why 23? It’s because T1 lines were designed to have 24 channels, each capable of transporting one high quality digitized telephone conversation. One channel is reserved for signaling and Caller ID, leaving 23 channels available for phone calls. Each channel is equivalent to one analog phone line. By bundling them, you can almost always save money over ordering 23 individual phone line.

What’s more, nearly all modern PBX telephone systems and many key telephone systems support the ISDN PRI standard. There is a PRI jack on the back of the system or a plug-in accessory card. Many larger business phone systems accommodate multiple PRI lines so you can have 46, 69, 92 or more outside phone lines if your company is large enough to need this many.

ISDN was designed around T1 lines, but there is no reason that more modern packet switched networks can’t also provide phone lines to meet the ISDN specification. It’s all a matter of hardware and firmware on circuit cards to get the signals formated properly.

Comcast, the largest cable operator in the US, is now offering PRI telephone trunking over their Hybrid Fiber Cable (HFC) system. If you are only familiar with Comcast as a provider of Cable TV service or broadband, you may be surprised to learn that Comcast is the third largest telephone company in the country. The other possible surprise is that Comcast is a business as well as residential service provider.

Coaxial cable has bandwidth capabilities far beyond those of twisted pair copper telephone wiring. This is especially true when most of the network is built on fiber optic cabling and only the last mile or less uses coax. Coax is cheap, reliable and well-proven technology. There is plenty of room on that coax to delivery television, broadband and telephone services, including ISDN PRI.

But isn’t broadband telephone fraught with performance issues? The Internet often isn’t up to traditional telephone standards when it comes to voice distortion and latency, the annoying time delay that makes you pause during two-way conversations. That’s why Comcast keeps their broadband and telephone signals separate. They’re both riding the same cable, but in different channels so they don’t interfere. TV signals are also on the same cable in their own assigned channels.

What makes PRI over Cable a great option for a small to medium size business? Consider that you can get a 6 channel telephone trunk capable of serving up to 24 employees plus 22/5 Mbps broadband Internet service for less than the cost of many T1 lines. Most companies need both telephone and Internet service, and Comcast’s business class Business Class Trunks and Internet with broadband speed up to 22 Mbps download easily fits the need.

Do you need a larger phone system capacity or are concerned that you will in the future? No problem. Comcast lets you add to your PRI service in single channel increments. Many ISDN PRI services now come with a full 23 lines even if you don’t need that many. Having a system that is scalable for both phone lines and Internet bandwidth gives you the ability to buy just what you need now and be able to easily upgrade in the future.

Could you benefit from the flexibility of business telephone service that will grow with your business or just want to see if you can save on ISDN PRI over Cable with or without bundled broadband service? If so, get pricing and installation times for ISDN PRI and bundled services for Comcast Business Class. There are also attractive voice and data plans from competitive carriers where cable services are not available.

How To Reduce Your Business Wireless Costs

Are you suspicious that you may be spending a lot more on business mobile wireless services than you should be? It’s for a good reason. You most likely are. How much? Somewhere between 25 and 35%. Now, how would you like to capture that savings for your company?

I thought you would, so here’s the secret to doing just that. What you need to do is gather up all your wireless bills, go through them with a fine tooth comb to identify which plans are being used optimally and which have services going to waste, look for billing errors, find devices without any use and eliminate them, identify voice and data overages and figure out how to adjust those plans, consolidate vendors, and make sure you identify all unpublished plans and discount programs that are available for your business.

What? Do all that and still get your job done? Why, you’d need to hire a wireless expert for all that analysis and change activity. Oh, you could assign each employee the job of managing their smartphone and other wireless devices, but that’s pretty much hit and miss. They won’t spend much time on it and probably don’t know what to do next. Plus, how can you get economy of scale with everybody going in a different direction?

Obviously, you can’t make much progress without the sufficient expertise, time, and knowledge of all the products and services and their pricing that you could be taking advantage of. Fortunately, you don’t need to be an expert or hire an expert employee. You just need to bring in some expert help.

The service you are looking for is Advantix. Their specialty is telecom analysis and management, both for wireline and wireless services. Analyzing wireline phone bills is something many consulting firms do. But how many are up to speed on wireless to the point where they can expect to cut your expenses by up to a third or more?

The wireless monster has sneaked up on most businesses. They think of it as having a few cell phones around for key employees. In reality, they are spending thousands, hundreds of thousands or even millions of dollars a year... one phone at a time.

Avantix takes a comprehensive approach to optimizing your wireless business services. They’ll collect and analyze all your wireless expenses for billing errors, unused and underused services, overage situations, missed opportunities for business plan discounts, and opportunities to consolidate carriers for major savings. They’ll even go to bat for you to prepare the RFPs, evaluate competing proposals, and negotiate the contracts.

Do you really think that you are up enough on the wireless industry to know how to find every discount or opportunity for savings? Probably not, unless that’s your main business. Why not get a risk-free, no-obligation wireless analysis from Advantix and see what they can do without increasing your workload? The savings can be substantial, even eye-popping.

Choosing Dark Fiber vs Lit Fiber Service

When your applications are demanding enough to require fiber optic transmission, you’re faced with a choice. Do you order one of the lit fiber services available for your business location or do you buy or rent dark fiber and create your own transport services?

The tradeoffs can be tricky, so you’ll probably want to set up a spreadsheet to compare the performance, cost and installation time for all the services you are interested in.

Installation time? By focusing strictly on cost, you can get caught in a situation where you’ll have the best deal possible... whenever they can get it installed. That can be weeks or even months if you have a particularly difficult situation. Will that meet your needs? If you do your planning well in advance, it just might. If circumstances conspire to demand an order of magnitude bandwidth increase immediately, availability may trump lease cost.

The dark vs lit fiber tradeoff is the classic own vs rent situation. Most companies choose to survey the marketplace for bandwidth services and pick the least cost solution that meets their needs. That process is made easy by using a telecom broker, like Telarus, Inc., that represents dozens of service providers. If you have enough competition for your business, you can get much better pricing than if you are eye to eye with the only telecom sales person for a hundred miles.

One characteristic of both dark and lit fiber services is that they are extremely location sensitive. There may well be accessible fiber running on your side of the turnpike and nothing on the other side, or vice versa. Some buildings have already been “lit” by a particular carrier while others remain dark. Those dark buildings may or may not justify the construction costs of bringing in new fiber connections depending on location and how much service is needed by the tenants.

Lit fiber falls into several major categories. The traditional telecom service is SONET/SDH with OC-3 as the lowest bandwidth of 156 Mbps. An OC-3 can also carry 3 multiplexed DS3 circuits at 45 Mbps each. It’s common for companies to order DS3 and have it delivered by fiber optic cables of much higher capacity. Other SONET levels are OC-12 at 622 Mbps, OC-24 at 1.2 Gbps, OC-48 at 2.5 Gbps and OC-192 at 10 Gbps.

The hot competition for fiber optic bandwidth is Carrier Ethernet. Ethernet tends to be both more scalable and lower cost than SONET where it is available. That availability is becoming more and more common, thanks to aggressive build-outs by competitive carriers and business demand for higher bandwidths at lower costs.

Typical fiber optic Ethernet service levels are 100 Mbps Fast Ethernet, 250 Mbps, 500 Mbps, 1 Gbps Gigabit Ethernet and 10 Gbps 10GigE. Lower bandwidth such as 50 Mbps Ethernet that competes directly with DS3 may be provisioned on either copper or fiber, depending on the carrier’s available equipment.

Coming on strong for higher bandwidth fiber optic connections is wavelength services. When you order a wavelength, you are getting a virtual fiber all to yourself. Of course, there are many wavelengths on the same physical glass fiber strand, but they differ in color and do not interact. Wavelength services may sense for 10 Gbps requirements, with the added advantages of low latency and high security. With an entire wavelength dedicated to your use, you can use a different protocol than other customers on the fiber. You may be running Ethernet while others are running SONET.

The ultimate in flexibility is dark fiber. By leasing a dark fiber run, you have all the wavelengths at your disposal. You’ll have to buy the termination equipment for each end, but then you’ll have the option to light up as few or many wavelengths as you want. You can run a different protocol on each wavelength and even operate with something non-standard or experimental. Usually it is the largest companies with the most complex IT requirements that go the dark fiber route.

What type of fiber optic service makes the most sense for your operation? Don’t jump to any conclusions until you get a complete set of prices and install times for fiber optic options available for your business location or locations.



Note: Light bulb photo courtesy of Ulfbastel on Wikimedia Commons.

Cloud Service Providers Colocate With Customers

There’s a new migration on. No, not the migration from local data centers to the cloud. It’s a migration of cloud service providers to colocate with their customers.

Why? It’s the rude awakening that companies suffer when they find that applications running way out there don’t have the same zip as the ones running on servers down the hall. That can be fixed, of course. It requires engineering your connections to the cloud so that they have sufficient amounts of bandwidth and very low latency, jitter and packet loss. But why go that that expense when you can just cozy up to your service provider with little more than a long patch cord connecting you?

That’s what Telx thinks. They’re throwing open their doors and working to lure cloud service providers to take up residence in one or more of their high performance colocation centers. It’s an acknowledgement that the speed of computing has gotten to the point where interconnections are the weak link. The venerable T1 line or DS3 connection that worked so well when all you needed to do was surf the Web, exchange email or generate sales leads quickly chokes when you start adding virtual servers by the dozens or hundreds.

There are a couple of big crunches that strain the cloud service model. One is business processes that are now automated and support hundreds or thousands of employees. The other is high performance e-commerce, with enormous catalogs and thousands of simultaneous shoppers who have little patience for sluggish servers and none at all for errors in their shopping experience.

The cloud is becoming a victim of its own success. Cloud service providers have mastered the technology of being able to ramp up or down the number of servers online in a matter of seconds. Storage is a bottomless well that data fills as needed. Public-facing bandwidth is easily handled with multiple Gigabit and 10 Gigabit Internet connections with enough margin to serve all customers. While cloud companies have gotten used to this scale of resources, most businesses have not. They don’t have the private line connectivity to take full advantage of near-infinite, near-instantaneous computing resources.

More savvy companies have mastered the connectivity issues, but who’s going to turn down the opportunity to get more performance for less money? The notion of being on the same floor of the same building with your service provider and ditching the telecom line in favor of a local fiber or wire connection has a lot of appeal. The issues of bandwidth, latency, jitter, and packet loss simply disappear.

A lot of medium and larger companies already have equipment in colocation centers, such as Telx. The economic tradeoff between running your own environmentally controlled facilities with backup power, fire suppression and round the clock monitoring and simply renting space in a larger facility with its economies of scale makes colocation attractive. On top of that is the fact that you have easier access to competitive carrier services with more attractive pricing than you can get locally. Now, add to these advantages the opportunity to connect to a cloud service provider in-house and you are looking at really attractive cost vs performance figures.

The new Telx Cloud Connectivity Centers with cloud-optimized infrastructure to support cloud service providers in each of their 15 data centers is an idea who’s time has come. Enterprise users and cloud companies are like opposite magnetic poles trying to get as close to each other as possible. Colocation is the obvious answer.

Can your business benefit from colocation as a service provider or service user? Get pricing and technical specs for the IT resources you need and compare with what you are doing now.



Note: Photo of clouds and building courtesy of Wikimedia Commons.

How to Get a Web Presence For Your Business

Are you new in business or wanting to bring your established bricks and mortar business online? Start researching all the options and your head can begin to swim. Is this more trouble than it’s worth?

Oh, not at all. People who have built their online presence will tell you it has been well worth it. Why not make the process much easier and enjoyable with some experienced support? I’d suggest just sitting back and taking a minute to watch this amusing introductory video from Network Solutions...



Well, what do you think? Does it make more sense now? Your task can be made much easier if you get started with a company like Network Solutions that provides one stop shopping for all the elements you need to launch your online presence. You can order your domain name, web hosting package and marketing services on the same site.

In fact, to make it easy for the legion of new businesses that want to go online every year, Network Solutions even has special getting started features integrated into their website to lead you successfully through the process.

Network Solutions has been around for the last 30 years and is highly respected by Internet veterans. Since moving beyond domain name registration, the company has grown to offer a comprehensive set of resources that include domain names of all types, web hosting packages for sites you create yourself or for your WordPress Blog, and easy to build template based websites. They look professional and don’t require buying any software. Just use the online Website Builder Tool.

Ready for something more advanced? Network Solutions offers e-commerce packages with designs that are compatible with Dreamweaver, FrontPage and Photoshop software. The price depends on how many products you want to place in your store, from a maximum of 25 right on up to 100,000. Is that a bit intimidating? No problem. Network Solutions offers complete design services where they’ll build a store to your specifications.

If viewing this video and considering the possibilities has you salivating for your own online presence, perhaps with e-commerce options, check out the latest deals from Network Solutions Take advantage while this special is available.

Ethernet Now Faster and Cheaper Than T1

For years, even a couple of decades, T1 lines have been the go-to professional bandwidth service for small and medium businesses. They are the most popular digital connection for good reasons. T1 lines are available, reliable, secure, dedicated, flexible and relatively inexpensive. What’s not to like?

Agreed. There’s a lot to like about T1 services. But how would you like to get even more for your money? If so, then you need to take a close look at Ethernet, especially Ethernet over Copper.

Not everyone is familiar with the newer Carrier Ethernet services. They’ve only been available for a few years and the big rush has been just recently. Ethernet over Copper, EoC, is primarily a service you find in large metropolitan areas and not in smaller towns or out in the country. It has a distance limitation. You need to be within a few miles of the service provider’s office to qualify for service. Even so, there are millions of business locations that could be served by Ethernet instead of T1. So why aren’t they?

Good question. I suspect that it is more a matter of awareness than anything else. Companies that use T1 line services know the pricing and availability. They also know that prices have been coming down so they can get great renewal pricing, especially on 3 year contracts. What they don’t know is that they can get even more bandwidth for the same pricing with Ethernet over Copper.

It’s incredible, but true. Both T1 and Ethernet cost less than $300 a month in many areas. The difference is that T1 bandwidth is fixed at 1.5 Mbps. Ethernet will give you 2 Mbps, known as 2x2 Ethernet, or 3 Mbps, known as 3x3 Ethernet, depending on the service provider for your particular location.

Yes, you can also get T1 service at 3 Mbps to match the 3x3 Ethernet bandwidth. One T1 line will get you 1.5 Mbps only, so the way this is done is to combine or “bind” two T1 lines to get 3 Mbps. The only problem is that you now have to pay twice as much because each T1 line has a cost and there is no economy of scale.

Ethernet is not only lower cost than T1, but it offers more bandwidth that is also more scalable. You can order Ethernet over Copper starting at 1 Mbps. Common speed increments include 2 Mbps, 3 Mbps, 5 Mbps, 10 Mbps, 15 Mbps and 20 Mbps. It’s possible to get other intermediate speeds, too. Binding T1 lines tops out at around 12 Mbps because of both the technology involved and the sheer cost of all those individual lines.

Ethernet keeps on going. You can easily get 10 or 20 Mbps Ethernet service, with 40 Mbps and even 100 Mbps available in some metro areas. Those connections are made over the same type of twisted pair copper wiring that is used to deliver T1. The higher speeds even rival entry level fiber optic services that may be expensive to install.

Are you considering a bandwidth increase or simply want to know if you can get a better bandwidth deal? Get pricing and availability of both Ethernet and T1 line service and see what makes the most sense for your business.

Broadband Access Wireless Internet Providers

When we think of wireless Internet, the first thing that comes to mind is WiFi hotspots or 3G & 4G cellular broadband. It’s a mobile Internet technology, right? It is, but did you know that there are also wireless Internet services that are appropriate for fixed business locations like offices and retail stores?

One of the lowest cost wireless broadband services uses the same towers and resources that deliver broadband to your cell phone. Only this wireless service offered by Accel Networks is designed for fixed locations. What Accel has done is contract with major wireless carriers to use their bandwidth. By combining the coverage maps of several carriers, Accel can deliver 3G data rates to most locations that need it. You get similar bandwidth to a T1 line for about half the price. Installation is a matter of days, not weeks or months. Service reliability is 99.9% per the service level agreement.

Who is this service right for? It’s perfect for convenience stores, gas stations and other retail locations that need PCI compliant connection to process credit cards. Traditionally, these stores have ordered DSL, Cable broadband or satellite. When you are not on the path for wireline connections this wireless service can give you the bandwidth you need. You can even order it for temporary holiday locations, conventions and conferences, and construction sites.

Cellular broadband isn’t appropriate for applications where you need large amounts of continuous uploading and downloading. But there are fixed wireless services that are designed for just that. These are dedicated connections using directional antennas on special licensed frequencies for this service. The provider installs a small equipment and antenna box on the outside of your building and runs an Ethernet connection inside for your router. Dedicated fixed wireless can give you DS3 levels of bandwidth (45 Mbps) and replace bonded T1 lines and even lower speed fiber optic connections. The one kicker is that you need to be located near the carriers transmitting location, which is almost always downtown in a major metropolitan area.

Satellite is a two-way wireless service that has been popular with businesses that don’t need high bandwidth levels but do need connectivity in locations that have little to no wireline service and perhaps even no cellular service. These satellites are in geosynchronous orbit, just like the ones that deliver satellite TV service. The difference is that they are providing business broadband service. Satellite has the advantage that you can get service just about anywhere in the US where you have clear view of the southern sky and some way to provide electrical power. It doesn’t even have to be from the grid. Solar and batteries will work just fine.

Satellite and 3G cellular services are bandwidth limited and tend to have caps on the amount of data you can upload or download in a given period of time. They tend to have higher latency than wireline services. Geosynchronous satellites, especially, are unsuitable for such applications as VoIP telephony. But many businesses don’t need a broadband telephone service or video conferencing. What they do need is access to the Internet for email, credit card verification, viewing Web sites, using search engines, reporting inventory and ordering supplies, etc. These activities don’t require massive amounts of capacity or very high speeds.

If you have a business application that needs broadband access to the Internet but haven’t been able to find reasonably priced wireline services that meet your need, get prices and availability on broadband access wireless Internet providers that serve your business location.

Taming The Video Bandwidth Monster

A recent projection by Cisco predicts that video will account for more than 50% of Internet traffic by the end of next year and increase to 62% by the end of 2015. Whether you are a provider or a consumer of online video content, it’s a fact that you’ll be scrambling to keep up with the enormous bandwidth appetite of streaming and downloadable video.

Certainly, the rise of Netflix as an alternative or adjunct to Cable and Satellite TV is hastening the day when video packets will be the lion’s share of traffic on the Internet. The consumer is going through a revolution in what used to be called “TV” viewing. Now computers, tablets and smartphones can provide the television function. The difference is that these computing devices don’t have over the air tuners or connections to external set top boxes. What kind of sense does a set top box make for something like an iPad?

The design of TVs themselves has morphed into more of a digital media display with Internet connections as well as HDMI and the now ancient coaxial connector. Some models come equipped to directly access Netflix content and other Internet services. The LED backlit HDTV is starting to resemble a very large tablet device that mounts on the wall.

This technology shift has not been lost on the Satellite and Cable operators. They are moving to make their content available through the Internet as well as over their dedicated delivery mediums. The advantage of Internet delivery is that the service can be accessed on mobile devices as well as any type of fixed monitor with an Ethernet or WiFi connection. It also increases the load on the Internet infrastructure, including the core network, content delivery networks, and last mile access.

Businesses that don’t produce or distribute video content may look at this situation with amusement but not be the least bit concerned that it will affect them. Oh, but it will if it doesn’t already. The days of using the Internet to send emails or look things up through a Web search engine are headed for nostalgia. Much of the information worth accessing online is now in video form. That includes training materials, news reports, demonstrations, promotional brochures, tutorials and even press releases.

As a savvy company keeping up with the competition, your people need to be able to check out all the resources a vendor has to offer, monitor industry news, and participate in conferences. More and more those conferences are online video conferences and webinars. The high cost of travel, which looks to be on the rise again, is going to limit business trips to the most important meetings. Employees won’t be able to jet off to all the seminars and conventions they might like to. That doesn’t mean that you are stuck waiting for your email or Twitter client to ding in order to communicate. Most of what can be seen and done in person can be done with desktop video conferences, webinars, or telepresence.

Don’t forget that you will likely need to produce video content to keep up with your competitors. If they’re all over YouTube and you aren’t, potential customers are getting comfortably up to speed with someone else’s products and services.

Are you thinking this over and feeling bandwidth constrained? That’s probably true for a lot of companies. Things are moving fast and traditional telecom services are expensive and time consuming to upgrade. Don’t despair. There are many new options available that can eliminate your WAN bottlenecks at a lower cost that you expect. For instance, did you know that you can get 100 Mbps Fast Ethernet access over twisted pair copper or coaxial cable for a fraction of what you’d expect to pay for fiber services. Even fiber costs have plummeted, especially for Ethernet over Fiber that is affordable for 1 Gbps and even 10 Gbps for the most demanding applications.

If you are hitting the upper limit of your old T1 line or DS3 connection, now would be a good time to get a new set of competitive bandwidth prices targeted for your business location or locations. You can probably afford higher speed service than you think.