Today’s Best Business Broadband Options

By: John Shepler

If you are still using a copper wireline service, such as DSL or T1, for your business Internet connection, it’s time to upgrade your service… before you are forced to.

Forced to? Why would that be? Fact is, the major telecom companies are all in the process of decommissioning their copper wire assets. Basically anything that uses century-old twisted pair wiring is on the way out.

Technology marches on. T1 lines were once considered broadband. They don’t even qualify with today’s standard. DSL? Pretty much an obsolete system that was once a good way to re-purpose standard telephone lines for fast Internet access.

AT&T and others have made it clear that they are either pulling up old copper lines or abandoning them to rust in place. The wire centers or central offices that connect to these lines are being repurposed as data centers for the insatiable needs of AI.

So what are better options? Surprisingly, one of the best is also an older technology that has continuously upgraded to keep it competitive with the times.

Cable Broadband Is a Great Deal for Small Business
That coaxial cable that plugs into the back of a set-top box or cable modem has been a familiar tech standard for many decades. Physically, it’s the same. What’s changed is the signal that comes out that center wire.

Cable was originally analog, just like TV signals back in the day. When the Internet came along, some of the unused TV channels were set aside for digital transmission using a standard called DOCSIS or Data Over Cable Service Interface Specification, an invention of the industry’s R&D organization CableLabs. The current standard is DOCSIS 3.1 with a migration underway to DOCSIS 4.0.

Today’s cable modems are cable of gigabit speeds, with common service levels of 300 Mbps downstream, 30 Mbps upstream. That’s fast enough for pretty much all web browsing, video streaming and data transfer. What’s hard to beat at those speeds is the price. Cable is easily affordable by both consumers and smaller businesses, often with telephone service included.

Wireless Broadband is Now Both Mobile and Fixed
Like cable, cellular wireless had humble beginnings as a mobile telephone service, but has kept up with the times through multiple technology advancements. The first standard that really supported broadband as well as telephone was called 3G. That’s evolved to the current standards of 4G LTE and 5G. With 300 Mbps or so, an iPhone has all the bandwidth it can really make use of.

That high bandwidth, which can reach a Gigabit per second near some of the 5G towers, is easily competitive with fixed broadband services. The capacity limits have been largely eliminated with 5G buildouts and the extra spectrum acquired from government auctions of unused television bandwidth. Now the wireless companies are in a competitive battle to roll out cellular modems that work like cable modems but without the wires. You can put one at a construction site or a pop-up store in minutes. If you move soon, take it with you and have connectivity at your next location.

Cable broadband is being built into laptop computers and tablets and other devices, called the Internet of Things. Remote data acquisition and control are now possible in remote areas that have cell towers but no other connectivity.

Fiber, The Gold Standard and Secret Backbone
The magic that makes cable and cellular broadband so fast is the fiber optic lines that feed these services. It’s all behind the scenes, of course. Even so, you may want to connect directly to fiber yourself.

What’s the fiber advantage? Nearly unlimited bandwidth for one thing. Today’s service levels run from 10 Mbps to 10 Gbps just about everywhere, with 100 Gbps service available in some metro locations. That’s important for medium and larger enterprises with many employees who need simultaneous Internet access.

Another big advantage is symmetrical bandwidth That means if you have 1 Gbps downstream, you also have 1 Gbps upstream. Contrast that with most cable and wireless services that offer much higher download than upload speeds. If you need to transfer files up and down regularly or have demanding video conferencing requirements, this can be important.

A third advantage is very low latency and jitter with minimal congestion. This is because fiber is usually a dedicated service, not shared like cable and cellular. For even higher performance, consider a dedicated line between your company and your cloud service that bypasses the Internet completely.

Need the ultimate in performance? Dark Fiber that you “light” with your own equipment gives you complete control of protocols and bandwidth allocation. It’s like having your own network extended across town or across the country.

Do you need a replacement Internet connection or are ready for a bandwidth upgrade or perhaps even a cost saving? Check out the Business Broadband Options available right now.

Is Cellular the New ISP?

By: John Shepler

Internet Service Provider technology has evolved dramatically in the last few decades. It stated out as audio modems over classic landline phones. Then came broadband with DSL and Cable. Business broadband started with ADSL, T1 lines & DS3, upgraded to SONET fiber and then Ethernet over Copper and Ethernet over Fiber. Now we may be headed back to telephone technology, as 5G cellular make a move to become an accepted Internet Service Provider.

What’s 5G Got to Offer?
5G is the latest in a long line of technology evolution for wireless mobile phone service. The earliest cellular 0 and 0.5G emerged in the 1970’s, followed by 1G and 2G technologies in the 1980’s. These were voice technologies designed to make the traditional telephone set wireless and mobile. SMS messaging appeared in 2G with e-mail and simple Web browsing added with 2.5G and 2.75G.

The first mobile service that really could be called broadband Internet access was 3G, 3.5G and 3.75G. This is what supported the rise of smartphones. The next generation (G stands for generation level of technology) 4G and 4G LTE (long term evolution) made cellular broadband a real contender as an Internet Service Provider.

The latest phones with 5G are seeing Internet speeds in the dozens to hundreds of Mbps with low latency, jitter and packet loss. The millimeter wave bands support Gigabit per second service and that may be upgraded to 10 Gbps downlink and 1 Gbps uplink with 5G-Advanced upgrades.

5G vs Cable and Fiber
More and more business is being conducted on smartphones and tablets vs desktop computers and even laptops. WiFi is useful indoors to avoid burning cell usage quotas, but while mobile and at customer locations you’ll likely be connecting via 5G from your service provider. Since that applies to all of your mobile devices, the value of an Ethernet connection is limited to desktops and wired phones, with WiFi helpful in moving about in the office or at select locations, such as restaurants.

With so much computing being done via 5G, is it possible to replace everything with a 5G account that supports all your devices?

For an increasing number of consumers and small business users, the answer is yes. Replace your cable modem or fiber termination equipment with a 5G hotspot and continue using the Internet as you always have. You may not even notice a difference in performance. Let’s face it. Once you’ve got all the bandwidth you can reasonably use at one time, doubling or tripling it doesn’t make things go any faster. The limit will likely be the server at the other end that you are connecting to.

Since 5G speeds are often a couple of hundred Mbps or more, the difference between wireless, DOCSIS 3.1 cable and Ethernet over Fiber might not even be noticeable. Where the difference does show up is in your usage limit. That’s only important if you are a heavy user or a corporate operation with dozens or hundreds of users online at the same time. It’s especially true if your business applications are being run from the cloud and accessed via the Internet.

Limitations of 5G Broadband
Yes even with “unlimited” plans, you can’t hog all the bandwidth of the cellular provider all the time. The system isn’t designed for continuous uploads or download from a single customer. Bandwidth is scarce and must be shared with a multitude of users on each tower. Your provider may not drop your connection, but you might find it slowing down severely, especially during busy times, when you are using more that your fair share of capacity.

Another issue to consider is upload vs download performance.Casual web browsing and media streaming is demanding on the download side and not so much for upload. Business applications that transfer large files to and from remote servers or the cloud may well need upload bandwidth that rivals download performance. Video conferencing and telephone call centers also need both upload and download capability about equally. This is where fiber shines. Business fiber is typically symmetrical with upload and download speeds the same. This is also usually provided with no usage restrictions, something you are unlikely to find with cable and 5G.

Selecting a Service
What service works best for your business? It depends on what you are doing and how intensely you are doing it. Some companies will find that only high speed fiber optic service will meet their needs. Others will be fine with cable or 5G wireless service at a lower cost.

Another consideration is ability to connect. While fiber may offer the best performance, there may be no fiber near your rural location or you may be in a dense metro location that hasn’t been “lit” yet. Some companies have found it best to quickly connect with a 5G hotspot and use that service while waiting for fiber to be brought in over a period of weeks or longer.

If you have a need for new or expanded broadband Internet service or are simply curious if you can make a better deal, learn what business broadband options are available and suitable for your business.

Overbuilding Offers Broadband Choices

By: John Shepler

There was a time when you had just a single choice for Internet connectivity. That was the incumbent local phone company. Now you may have many other choices, as competing networks move into your area. Let’s have a look at overbuilding and the opportunities it provides.

In the Beginning…
In the beginning there was only one network and that was the PSTN or public switched telephone network. The phone network is the original telecom network that started with Alexander Graham Bell and expanded to cover the world. It’s a very specific network, designed for voice communications. Computers came later. Any computer that wanted to talk to any other computer had to mimic human telephone users. Hence, the acoustically coupled audio modem.

That had to change fast. First, with ditching the acoustic coupling. Then overcoming the 64 Kbps limits of a standard phone line. Telephone companies developed digital phone lines to multiplex or combine multiple circuits in to one larger capacity circuit. Business quickly adapted the copper DSL and T1 lines, and then SONET fiber optic lines, for computer connectivity.

Still, there was one place to get service and that was the phone company. After all, Ma Bell owned all the wires. Even when “deregulation” was introduced, those competitive carriers were simply rebranding telco lines they got at wholesale rates.

Cable: The First Overbuilder
Each town has a single incumbent local phone company. But each town also can have a community antenna company, later called a cable company, to deliver television. Utility poles might have power, telephone and cable wires running one above the other all over town.

The cable companies made technical upgrades. First, they added modem service to offer Internet access. Then they converted their networks to digital, with fiber optics as the backbone and coaxial copper as the drop to the premises. This, plus regular modem standard upgrades, allows cable to offer broadband Internet service that meets or exceeds what the phone company can provide.

When two different providers install networks to serve the same locations, that’s called overbuilding. It’s one on top of or over the other. It could also mean excessive building, but that hasn’t generally been the case in the almost insatiable demand for broadband.

Fiber Overbuilds in Cable Territory
Cable pretty much overtook landline telephone, including DSL broadband, for residential and small business Internet. So much so, that the telephone companies are decommissioning their copper assets. Twisted pair copper technology just couldn’t keep up.

What the telcos have done is overbuild their own copper networks with fiber optic cables. They actually had a specialized fiber service called SONET before cable came around, but it was too expensive for residential and smaller businesses. They’ve now adopted the more standard Carrier Ethernet over Fiber technology that is directly compatible with most computer networks.

Recently, competing fiber optic network companies have been overbuilding both cable and telco networks with their own fiber. Some cities have contracted with these companies to install fiber that passes every home and business. This is in direct competition with cable broadband that is already serving many if not most of those customers.

Telco Overbuilds with Fixed Wireless Access
The telcos have been busy building out wireless networks to serve mobile phones and computing devices. It this case there may be several competing wireless companies serving each town. The big three in the US are AT&T, Verizon, and T-Mobile. You never had a choice in landline phone service or cable, but you have had this advantage in wireless.

Now wireless is challenging cable and even fiber. As cellular networks upgraded to 4G LTE and 5G, the broadband speeds have increased. In areas where microwave 5G bands are installed, the speeds can easily compete with cable and fiber.

A proliferation of towers, large and small, is expanding the coverage so that a cellular modem, basically a phone that does just broadband, can provide primary broadband service for residential and business users. If the wireless companies have their way, they’ll displace cable in the same way cable displaced landline phone.

What does all this overbuilding mean for you? The competition tends to lower prices and increase service bandwidth. In other words, you wind up getting more value for less cost.

Which broadband option is best for your business? Check pricing and coverage for fiber optic, cable broadband and fixes wireless access now.

The Cable vs Fiber Broadband War

By: John Shepler

There’s a broadband battle underway right now. It pits cable business broadband against Ethernet fiber optic bandwidth. These are the two leading technologies that will dominate business Internet now and for the foreseeable future. There is also a third contender warming up that we’ll discuss a bit later. Let’s see what the two big players have to offer.

Fiber Takes Over From Copper
The first century of telecommunications was dominated by twisted pair copper wires that provided the last mile for landline telephones, multi-line business phones, point to point computer connections and, when it started developing, the nascent Internet. The ground is chock-full of multi-pair cables. Some will be pulled out and recycled. Others will be left to slowly disintegrate.

Their technological replacement is fiber optic cables. Glass fibers take the place of plastic coated copper strands. Optical fibers have tremendously more bandwidth carrying capacity. A copper T1 line can deliver 1.5 Mbps. A fiber can deliver a Gigabit per second up to at least 10 Gbps. It’s no longer uncommon to have 100 Gbps fiber optic service available for business use.

Fiber itself has undergone a technical evolution in protocol from the early SONET telecom standard to Carrier Ethernet, otherwise known as Ethernet over Fiber. This upgrade made sense as telecom traffic changed from largely audio phone calls to digital computer packets.

What Fiber Optic Service Can Provide
Fiber broadband is readily available and can offer 10 Mbps to 10 Gbps bandwidth. This bandwidth is usually symmetrical, meaning the same speed for upload and download. It is also generally dedicated. That means you don’t share your fiber capacity with any other businesses. It’s all your traffic from your building to where it joins the Internet. This makes for much more consistent Internet performance.

Many companies have been moving from having their own in-house data centers to hosting that equipment at a co-location facility or leasing the same capability from a cloud provider. If your business software is running remotely, it often makes sense to have a direct connection from your offices, factories and warehouses to the cloud provider and avoid any potential congestion from the Internet.

Direct connections are also useful between company facilities, such as branch offices and any owned data center facilities. Essentially, you are extending your LAN out to include all your locations.

How Can Cable Compete with Fiber?
Cable got its start as a community antenna that fed a small town or city. Like fiber, cable has come a long way technically. Analog has transformed into digital. Still, isn’t cable a bandwidth limited copper connection?

Less than you might think. The drop or final connection to your business is still the familiar coaxial copper cable. The innards of the system have long ago upgraded to fiber, just like the telecom industry. That means most of the distance travelled is over fiber optic cables, some with as many as 100 fibers. The TV and Internet signal is converted to drive a copper drop cable just before it reaches your building. This system is referred to as HFC or Hybrid Fiber Coax.

The other big advance in Cable broadband has been the upgrading of cable modems using the DOCSIS standard. Most modems are now DOCSIS 3.1 that has the ability to support downstream data speeds of up to 10 Gbps and upstream speeds of 1 Gbps.

DOCSIS 4.0 is in the process of being deployed. This equipment upgrade will support downstream speeds of 10 Gbps plus upstream speeds of 6 Gbps.

Clearly, today’s cable broadband is easily a match for all but the most demanding fiber speeds. One difference between Ethernet fiber and cable broadband is that cable is usually asymmetrical to match the typical usage of retail customers on the Internet. In other words, the demand for download speed is usually more than the demand for upload speed. Often download is 10 times as fast as upload.

Another difference is that cable broadband is a shared access service in the last mile. This means that some heavy users may impact the performance of other users from time to time. For consumers, this is usually not a problem. For a business that depends of steady high performance for employee productivity using cloud services, it could present an issue.

Why Pick One Service Over the Other?
For consumers and many smaller businesses, cost is tie-breaker. Cable business broadband is generally less costly than Ethernet over Fiber for similar bandwidths. However, if you need symmetrical bandwidth, dedicated Internet access, dedicated point to point connections, or a dedicated line to your cloud provider, fiber optic connections can be well worth the added monthly cost. It should also be mentioned that some Cable companies are now offering access to their internal fiber optic networks as a premium bandwidth service.

Wireless is the Next Competitor
There is a new entry to the broadband wars that is also worthy of consideration. That is fixed wireless broadband. Once a niche service over very small areas, fixed wireless is now being offered by the major cellular carriers. What has made this possible is the advancement to 4G LTE and 5G. Mobile phones with 300 Mbps or more Internet service are now common. By providing a high performance modem without the telephone features but including Wi-Fi or LAN connection, carriers can deliver high speed broadband over their wireless networks already in place. Advantages include very reasonable pricing and little or no construction cost. You pick up the modem at the cellular store or have it shipped to you and install it yourself right away. It’s also perfect for pop-up stores and construction sites that are only temporary locations.

Which is best for your business? Cable broadband? Ethernet over Fiber? Fixed Wireless? Get pricing and availability for each of these bandwidth options and then choose the right solution for you.

So Long T1 and POTS, Hello AI

By: John Shepler

Have you gotten the word from your telecom service provider that your T1 lines and POTS telephone lines are scheduled for decommissioning? Perhaps you’ve seen news items to this effect. It’s true. The major landline telephone companies are determined to replace their more than a century old copper cables with the newer technologies of fiber and wireless. It’s happening faster in some parts of the country than others. Like the incandescent light bulbs of the same era, copper telco connections are being relegated to history.

Why Do They Hate Copper?
Copper has served us well from the gilded age to this millennium. Copper POTS phone lines are highly reliable and are powered by the phone company. If you lose power, the phone still works because the equipment has battery backup at the central office. If you want the same functionality with your VoIP phones on the Internet, you’ll need add that battery backup at your end.

Copper T1 lines have been the mainstay of both business Internet connections and PBX phone systems for decades. Some companies use them for direct connection from one business location to another. As private lines, they are more secure than the Internet and you avoid the congestion when everyone in the area is trying to work online at the same time.

Like all legacy technology, T1 and POTS lines are getting a little long in the tooth. A T1 bandwidth of 1.5 Mbps was once considered broadband. Now 1.5 Gbps has the same respect. Analog POTS lines and their own unique telephone network are being replaced by LAN and WAN network connected phone systems, often with switching systems in the cloud. As a result, there are fewer and fewer users of these older circuits. Most consumers are primarily dependent on their cell phones and have dropped landline phone. Businesses are heading more and more to the cloud and using fiber optic direct connections to get there.

This is creating quite a dilemma for the phone companies. The incumbent local carriers own all that copper and it is not getting any younger. Fewer customers means less revenue. Corroding wires and insulation result in more any more repair calls. The cost of maintaining that copper plant keeps going up and up.

Copper’s Replacements Are Mostly In-Place
The replacement for all that copper interconnection is fiber and wireless. Fiber has the advantage of nearly unlimited bandwidth. With wavelengths and multiple strands per cable, there is lots of unused capacity that can be pressed into service as data demands increase. The limitation to date has been too few routes installed and lit for service. That’s changing fast. Many cities have seen the future and are contracting for municipal fiber that runs past every home and business. Cellular 5G and eventually 6G require fiber to get the required bandwidths.

The other replacement technology is wireless. The same 5G towers used for phone calls also support fast broadband in the dozens or hundreds of Mbps. Mobile Internet nearly everywhere is already in place. A newer wrinkle is a 5G access point, essentially a phone without the user interface, that installs in a home or business. You have broadband Internet service that is always-on and you don’t need to worry about connecting to a fiber or cable.

There are still dead spots. Sparsely connected areas may not have fiber, cable or cellular coverage. They mostly did have landline phones, though. The replacement for these areas may be GEO or LEO satellite, as they may never get cell towers or fiber lines.

What Becomes of The Copper Facilities?
Oddly enough, the latest technology may provide a new lease on life for the oldest. One proposal is to gut those telco central offices and points of presence and install high powered servers to support the demand for Artificial Intelligence.

The facilities with utility power, battery and generator backup, HVAC, and weatherproof buildings are already in place. By upscaling them to be small data centers located near potential customers, the growing demand for AI services can be supported faster than with all new construction. Another major benefit is the lower latency that comes with having computing at the network edge rather than centralized thousands of miles away.

The copper itself may well be mined to support the need for electrical transmission, electric vehicle propulsion, power generation and more. Some copper cables are pulled out of their conduits as fiber is installed to make room for the new fiber. Copper in the ground and central office wiring may become a welcome source of recycling, much as scrap aluminum is melted down and repurposed. No point in letting it corrode to dust if it costs less to reuse than smelt new ore.

Do You Need Copper Replacement Services?
Have you been notified that your copper telecom services are going to be discontinued or are you just interested in how much more bandwidth you can get for the same or less cost each month? See what fiber and wireless services are available for your business now.